Client Services Coordinator

ABOUT SAVILLSAt Savills, a leading global commercial real estate services firm, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams of consultants and brokers are experts in better real estate. With services in tenant representation, capital markets, project management, workforce/incentives and workplace strategy/occupant experience, we've boosted the potential of workplaces around the corner, and around the world, for 160 years and counting. This position will require a dynamic, client focused individual to perform EA duties and provide best-in-class client service. The Client Services Coordinator should be a self-starter and action - oriented individual that thrives in a dynamic environment, takes initiative, is a creative thinker and a team-player. In this role, you will be responsible for the coordination and management of client-related activities for the brokers and their teams. This includes developing marketing campaigns, sales materials, and working with internal and external stakeholders as required. The ideal candidate needs to demonstrate experience in managing day-to-day personal and business activities for a very busy executive.KEY DUTIES AND RESPONSIBILTIESAccounting functions which may include expense reports, billings and reporting, Demonstrate in-depth skills in technical and functional tools required (i.e. MS Office, Salesforce, graphics, Adobe, AIR/Costar, etc.)Demonstrate solid understanding of real estate business and how to apply advanced skills to support brokerage transaction processDemonstrate initiative and ability to complete complex projects for broker teams.Able to anticipate needs of broker teams and proactively respondProvide support to project management team as needed including vendor invoice packages, tracking payments, scheduling, billings, etc. Clerical tasks such as data entry, copying, scanning, binding, filing, etc.Provide support to office such as inventory, ordering, restocking of supplies. Maintaining clean and uncluttered office spaceAssist with the creation and preparation of new proposals, surveys, presentations and marketing packagesPerform quality assurance checks and edit final documentsPerforms EA duties, such as drafting communication, calendar management, travel arrangements and itineraries, printing/scanning/filing various documentsOrganize and maintain filing system and contacts in Salesforce for Brokerage TeamsSend out Savills Market reports, e-mail marketing (including list maintenance) and social media posts for brokersUpdate stacking plans in Salesforce and perform database managementWork in cooperation and provide support to other team members on large projects, during downtime, on leavesOther tasks and responsibilities as assigned by Office or Branch ManagerQUALIFICATIONSAdvanced Level or higher with Word, Excel, and PowerPoint. Proficiency and experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator) preferredStrong organizational and communication skillsAbility to read and interpret basic leases and contractsSales Operations knowledge including experience with the sales cycles and technologies to support these effortsExcellent command of the English language, both written and verbalAbility to interact well and communicate effectively with clients and peersAbility to multi-task and meet deadlines in a high-pressure environmentQUALITIES & ATTRIBUTESEffective communicator, diplomaticDetail-orientedDependable, consistentCreative problem solverService orientedSelf-starter/Self-directedVerbal and written skillsTeam oriented, approachableTask oriented, dependableFlexible: Adapt to change and implement change in a dynamic work environmentPREFERRED EDUCATION AND EXPERIENCE2-5 years of related office experience in support. (Real Estate or Professional Services industry experience preferred)Bachelor's Degree preferred and or equivalent combination of education and experienceSavills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic.Savills participates in the E-Verify program.

Created: 2025-03-01