Client Coordinator

About the RoleWe are seeking a dedicated Client Coordinator to help drive client satisfaction and ensure seamless service delivery. In this role, you will play a key part in maintaining strong client relationships, supporting vendor performance, and contributing to operational success. Your efforts will directly impact our company's growth, culture, and reputation for high-quality service.Key ResponsibilitiesMonitor and address client concerns with a proactive approach.Ensure contract setup, compliance, and invoicing processes run smoothly.Oversee vendor performance, compliance, and issue resolution.Process and verify vendor invoices to ensure timely payments.Identify and recommend solutions for underperforming vendors.Collaborate with sourcing and recruitment teams to ensure adequate vendor support.Assist in identifying service priorities and directing vendors to meet client needs.Maintain a professional and positive representation of the company.Stay informed of industry advancements and best practices.Participate in on-call and emergency response situations as needed.Qualifications & SkillsAssociate's degree preferred or relevant experience in a client service/vendor management role.Strong ability to manage multiple priorities in a fast-paced environment.Effective problem-solving, critical thinking, and decision-making skills.Excellent written and verbal communication.Strong computer proficiency, including expertise in Excel, Word, PowerPoint, and Outlook.Previous experience in a role with extensive outbound communication.Ability to build and maintain professional relationships with clients and vendors.Flexibility to adapt to evolving business needs.Must pass a pre-employment drug screening and background check.Willingness to sign confidentiality, non-disclosure, and non-solicitation agreements.If youre a motivated self-starter who thrives in a dynamic environment and values meaningful client relationships, we'd love to hear from you!

Created: 2025-03-01