Chief of Staff / Director of Operations

The Alliance of Wound Care Stakeholders ("Alliance") is seeking a dynamic and highly organized Chief of Staff / Operations Director to provide executive-level support to the CEO, operational leadership to the organization, and management of key functions.We are a trade association of physician societies, clinical organizations and business entities in the wound care field who work collaboratively together - and with the Centers for Medicare and Medicaid Services (CMS), the Food and Drug Administration (FDA), other federal agencies and Capitol Hill - to inform policy, advocate and educate policymakers, and ensure access to quality care for patients with chronic wounds.Responsibilities of this position include project managing the implementation of strategic initiatives in coordination with the Alliance team, helping improve internal processes and systems, and management of external vendors. Additionally, this individual will serve as a liaison to the Alliance Board of Directors, working in partnership with the CEO to prepare for regular Board and Board Committee meetings and ensure timely follow-up from those meetings.The ideal candidate for this role is experienced in working with founders or CEOs of smaller-sized nonprofit organizations / trade associations / businesses, understands the healthcare sector, and appreciates how to balance implementation of strategic priorities while tackling day-to-day operational needs. The Operations Director / Chief of Staff position reports to the CEO and is responsible for managing the Membership Director and Communications Director.*** *** HOW TO APPLY*** E-MAIL your RESUME plus a COVER LETTER introducing yourself tocareers@ .Please send with email subject line: "Alliance Chief of Staff / Operations Director Application"Submissions will be reviewed on a rolling basis over the weeks ahead. *** JOB DESCRIPTION *** Core ResponsibilitiesStrategic Planning and ImplementationProvide CEO support to define and document long-term goals and annual priorities.Project manages the implementation of the Alliance's strategy and annual plans in consultation with the CEO and close coordination with the broader Alliance team.Develop and implement annual action plans for the Chief of Staff's area of responsibility. Support the CEOs oversight of Alliance's staff execution of function mandates and action plans.Monitor progress towards organizational goals, helping the Alliance provide regular updates to Board members as needed.Team and Contractor ManagementSupervise the Membership and Communications functions.Partner closely with the Membership Director and Communications Director to ensure the teams have clear targets and annual action plans that align with the CEO's expectations and the Alliance's overall strategy and priorities.Manage the relationship with the Alliance's contracted IT support, including work product and deliverables, in coordination with the CEO.Supervise external contractors who are brought on to support the Alliance, ensuring contracts are in place, deliverables are completed, and work is closed out effectively.Internal Operations and HRMonitor financial performance and provide recommendations for cost-saving measures and revenue-generating strategies.Develop and implement policies and procedures to improve operational efficiency.Oversee the maintenance and improvement of the association's website, member portal, and other technologies.Manage the recruitment, onboarding, and professional development of new staff.Implement performance management systems and employee engagement initiatives.Oversee the operational planning and execution of association events, including conferences, strategic planning meetings, educational programs, and member meetings.Manage other end-to-end special projects and initiatives as needed.Board of Director and Stakeholder Relationship ManagementAct as Board liaison, in consultation with the CEO, supporting Board development initiatives and managing the new Board member onboarding process.Prepare strategic updates, key reports, and presentations for the Board of Directors.Coordinate Board meetings, including agenda preparation, material distribution, and follow-up on action items, and work with the Executive Assistant for scheduling needs.Work with the CEO to coordinate Alliance activities with the Scientific Advisory Group and Independent Clinician Group; develop implementation frameworks where needed.Represent the CEO and organization in various meetings and events, as needed.Qualifications:Experienced in and enjoys working closely with founders and CEOs.Strong organizational and project management skills, as well as experience managing budgets and finances.At least 10 years of relevant experience in a leadership role, ideally within membership-based associations and/or health care.Fast learner, detail-oriented, and demonstrated ability to manage multiple demands (independently and as part of a team) across various projects and issue areas.Excellent communication, interpersonal, and relationship management skills, with a proven ability to anticipate and address challenges.Experience working closely with a Board of Directors or a similar stakeholder group.Knowledge of the association's industry.Location:The Alliance is headquartered in Bethesda,Maryland, close to Washington DC. The Chief of Staff must be located in the DMV (DC/Maryland/Virginia) area, comfortable working in a virtual environment, and willing to commute weekly to the Alliance office. Some travel in the United States may be required for conferences.Compensation:We realize this is important information. The Alliance has a board-approved salary range to be refined to the specific experience and professional background of qualified applicants. Please email your resume and cover letter to kick off the conversation. Equal Employment Opportunity statement:The Alliance of Wound Care Stakeholders is committed to providing a workplace free from discrimination or harassment and maintaining an environment where everyone can feel included and valued. We do not discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. Hiring, compensation, training, performance evaluations, or termination decisions are made fairly and based on individual merit alone.About the Alliance of Wound Care Stakeholders:The Alliance of Wound Care Stakeholders serves as the unified voice for the wound care community, ensuring access to quality care for all patients with chronic wounds, with a focus on coding, coverage and reimbursement policies from CMS / Medicare, FDA guidances and Capitol Hill legislation. We are a small, founder-led, membership-based association representing physician specialty societies, clinical associations, wound care provider groups, and business entities operating in the wound care field. The Alliance unites wound care stakeholders on regulatory and legislative policy issues through collaboration, education, and advocacy. We elevate the wound care perspective to help shape policies that create an equitable and sound regulatory and legislative environment that supports evidence-based clinical practices and innovation in wound care. Learn more at HOW TO APPLY ***Email COVER LETTER and RESUME to careers@Use subject line: "Alliance Chief of Staff / Operations Director Application"Only resumes submitted with an accompanying cover letter will be considered. We regard the cover letter as an important initial way to get to know you, your background and your interest in the Alliances position.Please do NOT simply apply via LinkedIns application prompts (which do not require a cover letter). Any application submitted via LinkedIn prompts should also be emailed, as directed above.Thank you for taking the extra step to email your information to our careers inbox.Submissions will be reviewed on a rolling basis over the month ahead.

Created: 2025-03-01