Customer Service Rep - Medical

Vaco Atlanta is excited to partner with an impressive client in the healthcare industry as we seek a Patient Account Representative. This is a contract-to-hire, full-time position located 100% onsite in Smyrna, GA, ideally suited for recent graduates or candidates from the hospitality or service industries who excel at customer service. ***** * Answer patient inquiries regarding their accounts. * Verify patient insurance eligibility and benefits. * Submit and track insurance claims. * Follow up on outstanding claims and patient balances. * Process patient payments and adjustments. * Maintain accurate and up-to-date patient records. Collaborate with team members to ensure smooth billing processes and timely payments. Preferred Experience/***** * High school diploma required; associates or bachelors degree in a healthcare-related field is preferred. * While 2+ years of experience in healthcare billing is ideal, candidates with strong customer service experience from hospitality or service industries are encouraged to apply. * Proficiency in Microsoft Office (Excel and Word). * Excellent verbal and written communication skills and a keen attention to detail. * Ability to thrive in a fast-paced environment and manage multiple priorities. If you are motivated, detail-oriented, and passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity in Smyrna, GA.Vaco Atlanta is excited to partner with an impressive client in the healthcare industry as we seek a Patient Account Representative. This is a contract-to-hire, full-time position located 100% onsite in Smyrna, GA, ideally suited for recent graduates or candidates from the hospitality or service industries who excel at customer service. ***** * Answer patient inquiries regarding their accounts. * Verify patient insurance eligibility and benefits. * Submit and track insurance claims. * Follow up on outstanding claims and patient balances. * Process patient payments and adjustments. * Maintain accurate and up-to-date patient records. Collaborate with team members to ensure smooth billing processes and timely payments. Preferred Experience/***** * High school diploma required; associates or bachelors degree in a healthcare-related field is preferred. * While 2+ years of experience in healthcare billing is ideal, candidates with strong customer service experience from hospitality or service industries are encouraged to apply. * Proficiency in Microsoft Office (Excel and Word). * Excellent verbal and written communication skills and a keen attention to detail. * Ability to thrive in a fast-paced environment and manage multiple priorities. If you are motivated, detail-oriented, and passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity in Smyrna, GA.

Created: 2025-02-27