NOC Supervisor - Operations

The Operations Supervisor leads the Network Operations Center, managing SCADA switching and commissioning, outage restoration, and alarm quality assurance. They guide system operators and coordinate cross-functional teams to ensure seamless operations.Key **Oversee SCADA operations, including switching, commissioning, and outage restoration.Monitor system alarms and maintain daily operational logs.Provide leadership and clear direction to system operators, ensuring effective incident response and minimal downtime.Conduct training sessions to keep team members current on technologies and industry best practices.Identify and implement process improvements to boost efficiency and reliability.Enforce safety and security protocols, reporting any unsafe conditions as needed.Collaborate with other departments to ensure coordinated system operations.Execute additional tasks as assigned.Qualifications and **Bachelors degree or equivalent experience in a related field.Several years of experience in operations centers or control rooms, with progressive supervisory responsibilities.Excellent verbal and written communication skills for effective teamwork and stakeholder engagement.Strong analytical and problem-solving capabilities.Preferred certifications include NERC certification or other relevant industry credentials.

Created: 2025-02-27