Account Manager

Company DescriptionWe help independent ENT practices reduce costs, optimize procurement, and improve operational efficiency.Role DescriptionThis is a full-time role for an Account Manager. The Account Manager will be responsible for maintaining relationships with current customers, analyzing customer data and identifying new opportunities for increased savings. The role offers a hybrid work model with three in-office days per week in San Francisco, CA.What Youll Do (Job Responsibilities)Develop and execute strategic account plans to drive customer success and revenue growth.Identify and pursue upsell and cross-sell opportunities within existing accountsMonitor account health, track key metrics, and proactively address customer concernsThis is the role for you if..Have excellent communication skills, with the ability to present technical information clearly and concisely to both technical and non-technical audiencesYou are detail-oriented mindset with a strong commitment to data accuracy and qualityHave the ability to prioritize and manage multiple projects simultaneouslyCan work autonomouslyStrong analytical and problem-solving skillsQualificationsStrong interpersonal and communication skills5+ years experience in account management and customer serviceAbility to analyze customer data and identify opportunities for savingsExperience with managing contracts and pricingProficiency in Microsoft Office SuiteAbility to work independently and as part of a teamBachelors degree in Business, Healthcare Administration, or related fieldExperience in the healthcare industry or with group purchasing organizations is a plus.

Created: 2025-02-27