Imaging Systems Engineer

Title: Imaging Systems Engineer IILocation: Los Angeles, CA 90032Duration: Full-timeNote: Hiring W2 onlySummary:The Imaging Systems Engineer, under general direction, is responsible for the day-to-day operation, administration, and support of all core clinical imaging systems (PACS, RIS, Voice Recognition) and ancillary systems. The Imaging Systems Engineer performs core imaging informatics system security maintenance, application maintenance, system maintenance, quality assurance, quality control, training, systems troubleshooting and coordination of system upgrades. The Imaging Systems Engineer works with organizational clinicians, staff, and vendors to facilitate connectivity to core clinical imaging systems, training, system modification and issue resolution.Responsibilities include:90% Operational: Provide administration, support, installation, maintenance, management, and coordination of enterprise-wide Keck Clinical Imaging Systems. Provide off-hour on-call support for issues; apply expertise and independent judgment for full resolution. Work on assigned projects both independently and as part of a team. Provide on-call support.10% Design: Assists with the design and may lead projects in the implementation and support of Keck Clinical Imaging Systems.; assist in ensuring stability and functionality of the assigned systems. Provide escalation support, troubleshooting and root-cause analysis of issues; assist in identifying and trouble-shooting information system problems, including isolating problems, recommending appropriate solutions and implementing solutions. Work closely with all IS teams to maintain Clinical Imaging Systems that are compliant with organizational standards and policies.Minimum Education:Bachelor's Degree in Engineering, Biomed, Computer Science or a related field OR the equivalent combination of experience and education that would demonstrate the capability to successfully perform the essential functions of this position.Minimum Experience:Minimum 1 year of experience in supporting clinical imaging technology environments.Minimum 1 year of experience with installation, operations, maintenance, and support of minimum of 2 of the following systems: RIS, Radiology PACS, Cardiology PACS, Voice Dictation, Advanced Post Processing, RadOnc EMR, EKG/EEG, GI.Experience working level knowledge of DICOM, HL7 and IHE required.Experience working level knowledge of Imaging Modalities (XR, US, MRI, CT, Nuclear, Mammo, EKG) required.Demonstrate basic competency and ability to support Imaging Informatics system interfaces.Knowledge of LAN/WAN, Wired/Wireless networking technologies.Knowledge of computer hardware (Advanced Workstations, Diagnostic monitors).Accountabilities:Provide administration, support, installation, maintenance, management, and coordination of enterprise-wide Keck Clinical Imaging Systems and implement technical solutions and architecture.Evaluate, recommend, and deploy third-party client and server applications to meet evolving business requirements.Install and configure hardware and software consistent with organizational standards; Provide System Administration, Maintenance and Support for assigned Imaging Systems in coordination with Vendor Support.Follow established procedures in the creation of detailed Change Management documentation, and in planning and implementation of complex modifications to production environments.Provide after-hours and weekend support where necessary for a 24x7 system availability model.Timely and complete resolution of all tickets and service requests assigned.Follow established procedures in the creation of detailed Change Management documentation, and in planning and implementation of modifications to production infrastructure environments.Work directly with managers and direct reports to resolve problems, workflow issues, and equipment issues that impact imaging operations.Work with team members to troubleshoot and perform accurate root-cause analysis to resolve problems.Learn and provide support for additional IT systems and technical environments.Performs other duties as assigned.

Created: 2025-02-25