Office Manager- Sales & Customer Service Oriented

Office Manager - Sales & Customer Service OrientedElevate Your Career with a Growing National Cleaning BusinessAre you a results-driven leader with a passion for sales, team development, and customer service? Do you thrive in a fast-paced, high-energy environment where you can make a real impact? If youre ready to take your career to the next level, we want to hear from you!What We Offer:✅ Comprehensive Training & Support - Gain the tools you need to succeed and grow in your career.✅ Competitive Salary - Earn between $80,000 - $120,000, based on experience and performance.✅ Bonus Opportunities - Your success will be rewarded!✅ Work-Life Balance - Paid time off and holiday pay.✅ Retirement Benefits - IRA plan with company match.Your Role as an Office Sales ManagerAs the Office Sales Manager, you will play a key role in driving revenue, leading a motivated team, and ensuring top-tier customer satisfaction. You'll be responsible for expanding business opportunities, securing corporate accounts, and optimizing sales and operational performance.Key Responsibilities:Sales Leadership & Business DevelopmentDevelop and execute strategies to increase revenue, focusing on securing large corporate and recurring accounts.Identify new sales opportunities and cultivate relationships with potential clients.Track sales metrics and implement improvements to maximize conversion rates.Oversee marketing initiatives, ensuring alignment with sales objectives.Team Leadership & Performance ManagementRecruit, train, and coach the sales team to achieve and exceed goals.Assign tasks, set measurable targets, and provide ongoing support and mentorship.Conduct performance evaluations, recognize achievements, and guide team members toward improvement.Operational ExcellenceWork closely with operations to ensure seamless execution of sales commitments.Manage sales data, customer service workflows, and HR processes for efficiency.Anticipate and resolve operational challenges to enhance customer satisfaction.Serve as the decision-maker in the manager's absence, ensuring smooth business operations.Customer Experience & RetentionChampion a customer-centric culture, ensuring all inquiries and concerns are handled promptly.Maintain strong client relationships through exceptional service and proactive communication.Identify ways to enhance the customer journey and improve retention.Who You Are:A proven sales leader with strong team management and motivational skills.A problem solver with excellent communication, negotiation, and customer service expertise.Experienced in a service-related industry (preferred but not required).Tech-savvy, highly organized, and capable of managing multiple priorities efficiently.Must have prior sales experience (required).Why Join eMaids?eMaids started in New York as a residential and commercial cleaning service and has rapidly expanded into a national brand with 35+ franchise locations across the U.S. We are a fast-growing company dedicated to delivering excellence in cleaning services. As an Office Sales Manager, you'll play a vital role in our growth, helping us expand while making an impact on both our team and customers.Are you ready to lead, sell, and succeed? Apply today and grow with eMaids!

Created: 2025-02-25