Claims Assistant

Job Title: Claims AssistantDuration: 6+ Months (CTH)Location: Overland Park, KSJob schedule: in office 3 days/WFH 2Job hours: 8 - 4:30pmPotential opportunity to convert to permanent Client employee.JOB SUMMARY: The Claim Assistant, under close supervision, performs customer service and/or claims processing functions.This role reports to an Operations Supervisor or to Claims Team Leader. There are no positions reporting into this position.JOB RESPONSIBILITIES: Duties may include, but are not limited to:Assign and Register New Claims - Answer Incoming Customer Service CallReceive new losses and verify accuracy of information via coverage.Register new loss information on the system.Perform all file updates on the system as directed by claim reps/team leader.Register loss payments on system.Provide customer service to agents, insureds, clients, and other customers.Prepare all loss registration forms.SKILLS:Strong customer orientation and experience supporting customer needs.Professional written and oral communication skills to effectively provide service to internal and external customers.Candidates must be able to format their own professional email responsesOrganizational skills and simple adding and subtractingExperience with computer systems experience and experience in an automated environment.Client managers will train in our systems, so at least have a basic working knowledge of windowsKeyboarding and data entry skills.Works well within a team environment; focus on self-development.Committed to high standards of behavior and performance.EDUCATION/EXPERIENCE:High School DiplomaVerbal and written communication proficiency1-year previous claims processing experience.

Created: 2025-02-25