Operations Manager

Operations ManagerReports to:               Executive Director ******************************************************************************************NATURE OF WORK:·     The Operations Manager is a key member of the team, responsible for supporting the Executive Director (ED) in managing the day-to-day operations of the residential community and the programs. ·     This role involves overseeing staff, managing budgets, fundraising, ensuring compliance and building relationships with residents, families and external partners.·     The Operations Manager assists in the delivery of high-quality care, programs, and services while promoting a supportive and inclusive environment for participants and staff.DUTIES AND RESPONSIBILITIES:Assists the Executive Director in all facets of administration including:o  Fundraising/marketing/public relations.o  Newsletters, websites, public presentations.o  Professional affiliations (e.g. Regional Centers and Chamber of Commerce).o  Special events & grant submissions.o  Development and Implementation of Vision and Philosophy of Care.o  Implementation of policies procedures and guidelines regarding all programs including but not restricted to:§ Residential Services§ Vocational Programs and Day Programs§ Resident, Community, and Social Services programs§ Financial Oversight: Financial reports, fundraising, salaries, fixed assets, special events, operations, etc.·     Participation in direct client support, occasionally.·     Participation in Board Meetings as requested·     Management of Human Resources; Accounting; and Program Management.·     Address staff conflicts and resolve issues in a timely and effective manner.·     A thorough knowledge of Villa de Vida, Poway - its residents, services, policies, plans, and governance.EDUCATION, SKILLS, EXPERIENCE AND PERSONNEL REQUIREMENTS·     Master's degree or equivalent in social work, social programming, administration and human services. Or master's degree in business and undergraduate degree in social work. Equivalent experience may be considered in lieu of education.·     Direct experience with adults with special needs.·     Represents Villa de Vida, Inc. to the public, families, residents, and co-workers.·     Commitment to confidentiality with both clients and coworkers.·     Commitment, pride in program, behavior, grooming, dress, and personal boundaries reflect professional leadership.·     Successful criminal and personal background clearance.·     Favorable DMV record / proof of auto insurance.·     Successful LIVE SCAN results.·     Excellent supervision, leadership, and communication skills.PHYSICAL REQUIREMENT/WORKING CONDITIONSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.·     Interact with computers and general office equipment·     Heavy computer work: sitting and repetitive hand movements (keyboard/mouse use)·     Ability to lift 10 to 20 pounds, standing and walking/moving around an office·     Ability to work in a noisy environment with frequent interruptionsVilla de Vida is an Equal Opportunity Employer  see our website for more information

Created: 2025-02-25