Technical Support Engineer
BLUETTI - San Francisco, CA
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KEY **1ã€Identify, qualify, and present residential solar and ESS solutions based on customer business and technical requirements.2ã€Evaluate the conformance of products and solutions including residential solar inverters, ESS, EVSE and related components to US performance standards3ã€Assure customers have all the appropriate technical and product information required for their due diligence on our product offering.4ã€Coordinate and guide clients on test events, procedures, and requirements.5ã€Generate, edit, and revise test reports and documentation. Maintain client confidentiality.6ã€Work with sales to expand client base by supporting marketing leads and be a key contributor for customer interactions during sales cycle7ã€Travel to customer sites to perform site walks to determine site conditions and challenges for estimation and installation8ã€Be available as a technical consult for the troubleshooting during installation and?maintenance9ã€Work with the Engineering/Applications team to understand and communicate technical requirements10ã€Develop competency to become a technical lead11ã€Perform other duties as assigned.QUALIFICATION *1ã€Licensed Professional Engineer (Electrical) in CA is preferred2ã€Bachelors degree in Engineering (Electrical or Mechanical preferred)3ã€Over 5 years of experience in distributed energy, solar, batteries, fuel cells and micro-grids4ã€Thorough understanding of Residential Solar and ESS Design, including system and component level solutions, production modeling, parts & components, and electrical tie in methods5ã€Deep understanding of the NEC and relevant electrical codes, including those specific to the States where PE licenses are held6ã€Ability to problem solve, think creatively, and timely resolve personnel and project related issues7ã€Excellent organization, documentation, and communication skills8ã€Ability to travel nationally 25% max and be the face of Bluetti for site visits and sales presentations.9ã€Familiar with the installation of various brands of ESS (Tesla, Franklin, Enphase, etc.), those who have worked as a technical support engineer for equipment manufacturers are preferred.Job **** Full-time***** $7,000.00 - $10,000.00 per month
Created: 2025-02-25