Office Manager
Heartwell Cardiology - Winter Park, FL
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The ideal candidate will play a critical role in ensuring the smoothoperation of our practice. The candidate will be responsible formanaging office staff, overseeing billing operations, ensuring excellentcustomer interaction and care, managing provider schedules, and workingon strategies to increase revenue. This position requires strongorganizational and leadership skills, with a focus on efficiency, customersatisfaction, and business growth.Key Responsibilities:• Employee Management: Supervise and lead office staff, includingscheduling, performance evaluations, and professional development.• Billing & Financial Oversight: Oversee billing processes, insuranceclaims, and collections to ensure timely payments and financial efficiency.• Customer Interaction & Care: Maintain a high level of patientsatisfaction by ensuring the office provides excellent customer serviceand addressing patient concerns in a timely manner.• Provider Schedule Management: Coordinate and manage providerschedules to optimize patient care and clinic productivity.• Revenue Growth: Implement strategies to increase practice revenue,including identifying opportunities for service improvement andoperational efficiency.General Office Operations: Ensure the office is organized, ordering supplies, coordinating contractors.Qualifications• Proven experience as an Office Manager, preferably in a medical orhealthcare setting.• Strong leadership and team management skills.• Knowledge of billing, insurance processes, and revenue cyclemanagement.• Excellent organizational, multitasking, and problem-solving abilities.• Strong communication skills, with a focus on customer service andpatient care.• Experience with healthcare management software and scheduling systems is a plus.
Created: 2025-02-25