Field Technician I

🚀 Hiring Now: Support Technician I - Orlando, FL🔹Location: Orlando, FL (Must be local)🔹Type: 1 year contract with potential to convert to permanent🔹Experience: 5-10 years🔹Travel: Required (Supporting multiple auction locations)We are seeking a Field Technician (NOT a call center role) to provide on-site IT support at various auction locations in the Orlando Market. The ideal candidate will have strong customer service skills, technical expertise, and the ability to manage multiple tasks efficiently.🔑 Top 5 Must-Haves:✅ Excellent customer service record✅ Exceptional written/verbal communication✅ Ability to prioritize tasks effectively✅ Strong time management skills✅ Willingness to travel & support multiple locations🖥️ Key Responsibilities:✔ Provisioning and maintenance of end-user devices (desktops, laptops, tablets, mobile phones, printers, scanners, and other peripherals)✔ Troubleshooting hardware, software, and network issues✔ Supporting telecom, wired/wireless networks, and mobile devices (iOS/Android)✔ Escalating issues to appropriate teams with accurate details✔ Providing hands-on technical support at auction sitesAdditional Tech Certification: A+, Network+, MCP, MCDSTApple Certified Support Professional (ACSP)Network certificatesWorking experience in Series/AS400 supportWorking experience in wireless (Mobile, WiFi, WAP)Working experience in networkWorking experience in audio/visualWorking experience in Project ManagementExperience communicating with stakeholders

Created: 2025-02-25