Benefits Coordinator

Our Client a well Known Unversity is seeking a Benefits Coordinator in their New York, New York Location! Characteristic Duties And Responsibilities:Subject matter expert in medical, dental, vision, prescription drug, tax savings, voluntary and wellbeing benefit plans.Supports the Health and Welfare team by assisting with special projects including but not limited to: program implementations, Plan administration and design changes, strategic communications and compliance.Perform front line customer service via telephone, email, Service Now and Message Center applications for the Benefits Service Center, on average two to three hours per day.Support Benefits New Hire Orientations and Annual Open Enrollment.Administrative and project support for Retirement Team. Process retros/recoups for retirement contributions to be submitted to payroll and/or retirement plan carriers.Administrative support for Vendor Relations including HIPAA compliance and management of the Employee Assistance Program.Administrative and project support for Benefit Operations including Benefit Systems.Administrative and project support for Tuition Programs by collaborating with Tuition Programs on escalated issues and communications.Special projects and other duties as assigned.Minimum Qualifications:Bachelors Degree and/or the equivalent required. 3-5 years of relevant Benefits or HR experience required.SHPR/PHR/CEBS/SHRM Certification PreferredPrior call center and/or front-line customer service experience required.Excellent computer skills. Microsoft office suite and People Soft.Demonstrated ability to effectively manage and direct multiple projects simultaneously in a fast-paced, team-oriented environment. Ability to work under changing and overlapping deadlines.Attention to detail and critical thinking.Ability to work in client-service environment.

Created: 2025-02-25