Operations Director

About the Role As an Operations Director at Loves Travel Stops and Country Stores, you will be responsible for driving efficiency, quality, and customer satisfaction in our daily operations. This role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. Key Responsibilities: Hands-on responsibility of multiple business operations, including retail store, fuel, restaurant, fresh kitchen, and truck care. Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks. Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards. Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting. Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities. Requirements: 2+ years in retail, travel stop or c-store, big box, grocery, or department store management. 2+ years managing operations with an annual sales volume of $2+million. 2+ years affecting and deciphering budgets and P&L statements. 2+ years supervising and training 5-10+ employees. Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.

Created: 2025-02-24