Service Inspection Sales

Job Responsibilities include but are not limited **Transfer deficiencies noted in inspection reports to deficiency logs and prepare proposalsCreate deficiency proposals as outlined in standard operating proceduresCommunicate deficiency proposals directly with customer via phone, fax, and/or emailFollow up and schedule sales appointmentsA continued commitment in pursuit of new customers by scheduling sales calls, follow up leads and utilizing outlined market strategiesMeet or exceed sales budget goals set by service operations managerPromote and attend BOMA and other social eventsPromote a positive ongoing relationship with customers and end usersEstimate hard bid contracts and provide a proposal to the customer on the bid dateConduct job site surveys to ensure the accuracy of the estimatePrepare assigned reports needed for invoicing (Customer set up sheet)Attend service and sales meetingsMaintain inspection and service sales log for all deficiencies and service bids and proposalsEnsure Safe Driving of Company Vehicle or Personal Vehicle Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won Provide estimate and required budget details for all jobs bidProvide detailed Scope Sheets for all jobs bidPursue Bid Tabs for all estimates that are not awardedMaintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer RetentionEnsure New Customer Development (minimum of 2 to 4 new customer/year)Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunitiesReview Notices and Liens reports, contact customers as needed, and respond to Accounting team with updatesMaintain an Active Membership with Organizations to promote leads and support customer relationships - 2 organizations with 6-8 functions/year Review Profitability reports for accuracy and estimation improvement opportunities Support and Ensure Adherence with Company SOPs - Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc.Actively participate in Lunch N Learns, events, trade shows, etc.Minimum education of High School Diploma or EquivalentGeneral understanding of Microsoft office productsPrevious experience with customer service in an office setting3+ years of industry sales track recordFire Sprinkler or Fire Protection work experience, field experience is a plusSkills and **Strong verbal skills and written communication, and time management skillsAbility to take direction from upper management Accurately complete and maintain all paperworkDemonstrate positive team work and ability to be a team leader and mentorMaintain a clean and safe work environment

Created: 2025-02-24