Director of Project Management Office (PMO)

We are an innovative fintech company focused on revolutionizing consumer financial services. With established offerings and exciting new projects on the horizon, we are seeking a proactive and adaptable Director of Project Management Office to join our dynamic team. This role requires a self-motivated professional with extensive expertise willing to play a hybrid role at first to help us grow our business and ultimately develop our Project Management Office (PMO).  This role focuses initially on hands-on project and roadmap stabilization, while engaging, empowering, and mentoring our entrepreneurial team to be partners in support of maintaining clarity and direction on our priorities.  Following operational stabilization, the candidate will focus on key responsibilities of the PMO including design and implementation, driving strategic initiatives, leading digital transformations, and building a PMO team commensurate with our growth. The ideal candidate is a proven team builder, adept at fostering collaboration, increasing project visibility, and instilling operational excellence across diverse local and global teams. KEY RESPONSIBILITIESPortfolio Design Leadership and Strategy:Design, establish, and operationalize portfolio management frameworks, governance structures, and documentation templates to align with organizational goals.Develop strategic roadmaps for project portfolio management to prioritize initiatives and drive business value.Process and Performance Optimization:Implement and enhance processes for risk management and release management to improve efficiency and productivity.Streamline project execution and reporting by integrating industry best practices such as Agile Development methodologies, including Scrum meetings, and ITIL-based processes.Develop a plan to introduce budget control and resource forecasting to our organizational efforts.Team Development and Mentorship:Build and lead high-performing cross-functional teams by assessing individual strengths, cultivating alignment, and mentoring staff to achieve their full potential.Foster a culture of innovation, collaboration, and continuous improvement within project teams.Technology-Driven Solutions:Oversee IT project deliveries, data services and client requirements, ensuring projects meet quality standards, timelines, and budget constraints.Partner with dedicated staff to champion the adoption of modern tools and technologies to enhance project management capabilities, including the implementation of JIRA, Confluence, HubSpot, and advanced BI dashboards.Stakeholder Engagement and Change Management:Serve as a trusted advisor to executive leadership, providing actionable insights into project progress, risks, and opportunities.Lead organizational change management initiatives to ensure smooth adoption of new processes and technologies.QUALIFICATIONS AND EXPERIENCEAt least 5 years proven expertise in project management portfolio design and implementation with a strong record of revitalizing failing projects and driving enterprise-level transformation.Demonstrated success in implementing governance frameworks and improving project visibility and transparency.Strong background in strategic planning, budget management, risk/issue resolution, and resource optimization.Exceptional leadership skills with experience managing diverse teams of varying seniority levels and mentoring aspiring project managers.Hands-on experience in Agile transformation, and system integration/migration.Experience, knowledge and desire to work with small startup companies whose staff play multiple roles in different lines of business (we are a team of approximately 25 total staff members)Experience working in companies providing fintech solutions preferred but not required. The core skill sets of project management portfolio design are most critical.EDUCATION AND CERTIFICATIONSBachelors degree in Information Technology, Business Administration, or a related field (Masters preferred).PMP, PMI-ACP, Certified ScrumMaster, and/or ITIL Foundation certifications are highly desirable.PREFERRED SKILLSProficiency in leveraging project management tools such as JIRA and Confluence, and directing organizational resources to execute functionality within these platforms.Strong analytical and problem-solving abilities with a passion for addressing complex challenges and driving innovation.Exceptional communication and stakeholder management skills to build relationships and align cross-functional teams and executive leadership.KEY COMPENTENCIESStrategic ThinkingChange ManagementAgile TransformationPortfolio/Program ManagementVendor and Resource ManagementFintech Startup MentalityJoin our team to lead transformative projects, build a world-class PMO, and make a lasting impact on our organization's success. 

Created: 2025-02-23