Client Engagement Manager
Hays - Raleigh, NC
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What future do you want to create?At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work.Equipped with the skills, solutions, and technological capabilities of a true leadership partner, you'll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.Our knowledge through scale, deep understanding, and our ability to meaningfully innovate is what sets us apart.To support you in providing the advice, insights, and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.Let's create your tomorrowWHY JOIN HAYS?Be part of the teamWe're driven to work hard but know when to have fun. We call it the Hays spirit. You'll experience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself.Feel set up to thriveWere believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed.Go further in your careerOur scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance.Work at the leading edgeJoining Hays means joining a business that's going places. We're transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be.OUR VALUESBUILD PARTNERSHIPS - THINK BEYOND - DO THE RIGHT THINGYour new role:Drive Net fee growth through new logo acquisition within a specific target list within a prescribed marketLeverage account scorecard to minimize wasteful, not productive prospect pursuitsAdd meaningful targets to the pipeline (following a very specific profile)Proactive pursuit of learning the Hays story and breathing the Hays story to life in customized way to each prospect environmentStrong executive presence and presentation skillsAbility to sell at the Director, procurement, VP, SVP and "C Suite" levelsLeverage technology and strategic account planningAttend and actively participate in regularly set pipeline and delivery callsAccountable to meeting activity, pipeline management, net fee quota and strategic account mapping protocolsAbility to forecast accuratelyConsistent collaborator, ability to conduct the sales pursuit process while bringing SMEs, delivery partners and other key stakeholders to the tableBrings challenges and obstacles forward quickly with an open mind and collaborative spirit toward resolutionLeverages data and facts internally to solicit investments in delivery, obstacle removal and resourcesMaintain awareness of market trends, competitive landscape and industry changes.Attend conferences and events for business development and industry knowledge purposesMaintain relationships with target company executivesDrive "service delivery" mentality through Managers and teams to ensure key activity standards are in placeSupport and comply with company policyKeen ability to identify customer needs and drive a relentless pursuit of solving those challenges with the right solution at the right timeStays current on industry information and best practices. Share knowledge and information appropriately.Effectively downstream key messaging and strategic responsibilities /activitiesFoster "One Hays" to re-enforce brand internally and externallyNetworking internally and externally. Participate in professional associations where relevant.What we're looking for: 3-5 years of new business development experience.Self-aware and resilient.Strong Presentation skills.Process and technology rigor. Rapport and relationship building skills both internally and externally.Flexibility to work in an evolving and growing organization.Strong ability to advocate for the customer, process, and front-line heroes.Ability to communicate, present and negotiate at all levels. Innovation and creativity. Results driven.Strong interpersonal and communication skills. Ability to work autonomously. problem solving, organizational and planning skills. Knowledge of the internet and how to maximize sales opportunities. Business plan and report writing skills. What you will get: We offer base compensation of $90k-$120k plus a quarterly bonus based on new business. Hybrid/flexible schedule. PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO. Competitively priced medical, vision and dental plans to choose what works best for you. 401K with guaranteed match and fast-paced vesting schedule. Initial and continuous training & support from Learning & Development for your professional growth. What you need to do nowExcited yet? If youre already itching to take the next step to achieving your career goals, apply now. More about usHays is the worlds leading recruitment experts. Last year we placed 80,000 people in permanent jobs and over 250,000 people in to temporary roles globally. We employ over 13,000 recruiting experts in 32 countries with opportunities for growth, leadership and travel. And enjoy an unrivalled position as the number most followed staffing company on LinkedIn, with over 6 million followers.For us it starts with people. By combining years of hands-on experience with global and local expertise, we deliver tangible insights that help move our customers forward.We challenge the status quo in our ways of working, our technology and tools, and how we envisage the future of stronger, fairer, more inclusive working environments for everyone. Everyone is welcome here. We care deeply about diversity, equity, and inclusion (Search "Hays Our Promise" to read more). We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law. We have active employee resource groups which you can tap into from day one including the Pride Network, Black Excellence Network, WE Lead (for female leaders), and other employee resource groups supporting Veterans, Neurodiverse individuals, South Asians, and individuals interested in Sustainability. We have a very active relationship with Think Big for Kids who we support with their work of supporting youth engagement. You will be given in-depth training around different DE&I topics, which we believe are not only important for us, but for our clients and our candidates. At Hays, we foster a culture of inclusion. We want to hear from you. You are welcome here.Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.
Created: 2025-02-23