Retail Sales Specialist

Company Overview: As a leading mattress and furniture retailer, we believe that a good nights sleep is the key to wellness. For 60 years, we've been passionate about creating the ultimate sleep experience for our customers, and we are looking for an Advertising Assistant who can share our vision. We have a fun, dynamic, and diverse team of employees who work together to make our customers dreams come true. Building on decades of experience, City Mattress is growing and innovating across all our departments. This means opportunity for you!Why City Mattress? At City Mattress, our core values "” High Performance, Customer-Centricity, Trust, and Teamwork"” define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.Wait, there's more...Low turnover rate of 8% (compared to sector average of 20%*)Average tenure of over 7 years, more than double the industry averageGrowth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!We have an atmosphere of open and effective communicationWe are brilliant at the basics and have a lets-get-it-done-together culture!Job Summary: At City Mattress, we value our employees as much as we value our customers and strive for an unparalleled customer experience. We are looking for friendly, motivated, genuine professionals that appreciate exceptional customer service. The ideal candidate is looking to build a long-term career with City Mattress, with growth potential for management.Responsibilities:Greet guests in our retail showroom to find the perfect match for their sleep comfortCreate an exquisite customer experience by matching customers with quality merchandiseLearn all of the merchandise to present the best suited products for customersAssist guests with purchasing, financing, and delivery follow upProvide an excellent customer experienceSupport our culture of honesty and integrityMaintain professionalism at all timesWork diligently toward exceeding personal sales goalsUtilize hardware/software for sales transactions, training, reporting, and other required activitiesEnsure alertness and attentiveness throughout the entirety of your shift to maintain optimal performanceCompensation:This is a commission-based sales role, providing significant earning potential for motivated individuals. Our compensation structure includes:Hourly base pay plus commissionMonthly bonus planAnnual sales bonus planQualifications and Skills:Natural ability to relate, connect, and build rapport with customers.2+ years of experience in high end sales, preferably in retailProfessional demeanor and presentationExcellent communication skillsProficiency with MS Office and assistive technology (tablets, POS system, CRM, and inventory management systems)A flexible schedule is ideal as our retail hours include evenings, weekends, and holidays (details to be provided).Associates may also be required to work in any store located within their designated region, within reason.Benefits:Trusted family owned company in business for 60 yearsCompetitive compensation packageUncapped earning potentialComprehensive training programMedical, Vision, Dental insuranceBasic and supplemental Life insurance401KFlexible Spending AccountHealth Savings AccountPaid vacation and PTOParental leaveWellness incentive programEmployee discount program on merchandiseReferral bonus programCM Management Inc. is an EEO employer.

Created: 2025-02-23