Foundation Support Specialist - Chartway Promise ...

Job Title: Foundation Support SpecialistJob Type: Full-timeLocation: Virginia Beach, VirginiaAll of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.The Foundation Support Specialist reports to the Chartway Promise Foundation (CPF) Marketing and Events Manager and is responsible for assisting and supporting the general business needs of the foundation. The position is also responsible for maintaining the CRM database, ensuring information accuracy, data structure, and report customization.This position ensures all administrative activities are within brand and compliance standards and completed within all specified deadlines and goals. The Foundation Support Specialist is also responsible for managing the data of sponsors, supporters, and donors to support and fulfill the mission of the Chartway Promise Foundation. Up to 10% travel required (local and out of state), which may require night and weekend stays.Responsible and Accountable for:Provide administrative support, including drafting emails, memos, and executive communications.Maintain comprehensive and accurate donor and partner records.Oversee and optimize the CRM database, ensuring data integrity, structure, and reporting functionality.Log and receipt all donations received, ensuring proper documentation and acknowledgment.Organize meetings, including scheduling, sending reminders, and coordinating catering as needed.Answer phone calls in a professional and courteous manner.Spearhead CRM enhancements and reporting, ensuring real-time insights and effective donor engagement.Manage supply orders and corporate promotional items for the foundation office.Provide general administrative support as directed.Work with partner agencies to coordinate joint activities.Organize and facilitate volunteer opportunities for both internal and external stakeholders.Knowledge, Skills, and Abilities:Exceptional verbal and written communication skills, demonstrating professionalism and discretion.Ability to build strong relationships with leadership, team members, board members, volunteers, donors, sponsors, and partners.Strong attention to detail in handling administrative functions, including calls, inquiries, and donor requests.Proficiency in CRM database management, including data maintenance, reporting, and donor stewardship.Advanced skills in Microsoft Word, Excel, PowerPoint, Outlook, and CRM database systems.Analytical mindset with the ability to leverage data-driven insights for donor engagement and reporting.Self-motivated, able to work independently with strong initiative, and capable of managing multiple priorities.Highly organized with the ability to maintain professional and efficient workspaces.Ability to handle confidential information with discretion and integrity.Passion for the mission of the Chartway Promise Foundation and ability to represent the organization effectively in various settings.Education and Experience:Education: Bachelor's degree preferredExperience: 2+ years of administrative experienceWorking knowledge of CRMExperience in non-profit and/or corporate setting preferredChartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.Chartway Federal Credit Union is an EOE/M/F/Disability/Vet Employer.

Created: 2025-02-22