Mailroom Lead

This is an in-person position in Fresno, CAThis positions pays $18/Hr.About The CompanyNavia is a national, consumer-directed benefits provider serving 10,000+ employers across all 50 states. The company provides comprehensive health, finance, lifestyle, and compliance solutions to employers and consumers. We take pride in offering industry-leading customer service, communications, and technology.Founded in 1989, Navia began as Flex-Plan Services, and over the years has grown into one of the nation's premier benefit providers. Navia offers FSA, HSA, HRA, Commuter, Lifestyle, 401K, Benefit Administration, Education, COBRA, and much more.Why Join Navia?Impact: Play a pivotal role in supporting employers and employees nationwideGrowth: Advance your skills with a team committed to excellence and innovationCulture: Join a company that values collaboration, innovation, and customer-first solutionsNavia Offers:Health InsuranceDental & Vision BenefitsEducation Reimbursement401K with employer contributionEmployee Assistance ProgramPaid Time OffPosition SummaryThis position will oversee the day-to-day operation of Navia's distribution center. It willwork in a team environment representing Navia in a professional, friendly andknowledgeable manner via e-mail, phone conversations, and in-person. This position willassist the department manager with constructive feedback on employee performance andwith the development and training of new staff members as well as the coordination of theworkflow within the department. This position should assist with goals as they relate to theobjectives of the department.Essential Functions Train and supervise distribution center staff on all processes Ensure successful completion of daily incoming and outgoing mail Coordinate pick-up and delivery of mail at end of day Ensure overnight/expedited mail and shipping of packages is completed in timelymanner Manage claims scanning process ensuring accuracy and timeliness Look for ways to increase efficiency within the department Communicate with multiple departments throughout the company to coordinatevarious mail jobs Properly handle confidential information and materials to help avoid potential HIPPAviolations Have the ability to troubleshoot both office equipment and mailing software (OMS) Various reporting responsibilities Maintain awareness of inventory needs (paper, envelopes, etc.) and order Communicate issues to department manager Place service calls and work directly with vendors, as needed Keep distribution center clean and organized Other duties as assignedRequirements CA Driver's license, proof of insurance, and vehicle Understand how to operate all necessary equipment including, but not limited to,copier, postage machine, and inserter Clear understanding of OMS platform and various job types Basic computer skills and knowledge of Microsoft Word, Excel and Outlook Good attendance Good work attitude, adaptability and multi-tasking abilities Independent/self-motivated work style and ability to work in team environment Willingness to work outside scheduled work hours as needed, especially during our busyseason Basic understanding of services offered by Navia and the department of the position Strong written and verbal communication skills Comfortable providing constructive feedback Demonstrate ability to provide leadership and guidance both internally and externally This position must have the ability to accept corrective criticism from your peers as wellas your subordinates. Ability to identify and resolve issues independently Professionalism High attention to detail Excellent problem-solving skills Good organizational skills May require light to moderate lifting (40 lbs)Requirements CA Driver's license, proof of insurance, and vehicle Understand how to operate all necessary equipment including, but not limited to,copier, postage machine, and inserter Clear understanding of OMS platform and various job types Basic computer skills and knowledge of Microsoft Word, Excel and Outlook Good attendance Good work attitude, adaptability and multi-tasking abilities Independent/self-motivated work style and ability to work in team environment Willingness to work outside scheduled work hours as needed, especially during our busyseason Basic understanding of services offered by Navia and the department of the position Strong written and verbal communication skills Comfortable providing constructive feedback Demonstrate ability to provide leadership and guidance both internally and externally This position must have the ability to accept corrective criticism from your peers as wellas your subordinates. Ability to identify and resolve issues independently Professionalism High attention to detail Excellent problem-solving skills Good organizational skills May require light to moderate lifting (40 lbs)Please visit our career page and apply directly: /workatnaviaNot all positions allow for remote work, but those that do will only be available in the following states: AZ, CA ,CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WAPowered by JazzHRhwAt7RSpTh

Created: 2025-02-22