Store Manager, Madison Avenue

about the jobPosition Description: Store Manager, NYC Madison AvenueReports to: VP of OperationsLocation: New York, NYcompany overviewminnow is a founder-led, fast growing direct-to-consumer ("DTC") family lifestyle brand dedicated tocreating quality products and inspiring special family experiences. Founded in 2016, our team isbased in Charleston, SC. The company has focused on inspiring and encouraging family experiencethrough classic and high-quality swim, and has recently expanded into additional childrens, womensand mens categories.position overviewminnow is looking for an interim store manager to run our Madison Avenue retail store through the end of 2025.  The store manager operates a profitable and service minded shop through the successful development of a team that can consistently deliver results. Responsible for all aspects of managinga single store including managing store associates and overseeing store operations to achieve sales,service, customer satisfaction, and profitability goals. Works closely with the minnow corporate team to ensure the right products are selected and displayed to produce profitability.specific duties/responsibilitiesSales & ServiceDemonstrates extraordinary service by leading by example on the sales floorAbility to clientele and drive business by understanding the customers' needs and wants for the whole familyAlways acts in the best interest of the customer and develops a VIC program to bring a personalized clienteling service to lifeDevelops and executes strategies to drive business including incentives andevents/activationsPossesses a high level of tenacity and flexibility with keen attention to detail Back of House OperationsArrives on time and is floor-ready with a professional presence inline with the minnow brand standardsMaintains a visually enticing store that is neat, clean, and organizedUnderstands and executes on receiving and processing merchandise/inventory managementSupports all operational duties i.e., managing cleaning, supply levels, etc.Operates business profitably and minimizes the potential for lossEffectively implements policies and procedures and manages daily operations to maximizepayroll efficiencyCommunication and LeadershipDemonstrates ownership and accountability of retail storeRecruits, hires, and trains staffPerforms basic HR functions including schedulingResponds promptly to internal and external communicationEnsures a positive work environment through recognition and motivationResolves personnel concerns fairly and in a timely fashionInterfaces with all levels of management and associates in a manner that promotes learningand respectFairly delegates responsibilities to the sales staffCandidate ProfileHigh School diploma or equivalent combination of education and sufficient work experience5+ years of retail experience; management experience a plusStrong verbal and written skillsShopify experience desiredBasic computer skillsPhysical requirements: lift/carry/move 40 lbs minimum including fixtures and productAbility to work a flexible schedule including holidays, overnights, and weekendsEffectively perform operational functions: open and close a store, register, and back-off management proceduresBenefitsCompetitive pay plus commissionMedical, dental, + vision insuranceGenerous Employee Discount + Complimentary Product

Created: 2025-02-22