Supervisor Sales Development
Solar Optimum - Glendale, CA
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**Train Sales Advisors and Sales Coordinators on appointment setting skills and provide ongoing coaching and performance feedback to maintain high standards in our Sales Call CenterMonitor team performance metrics like call volume, conversion rates, and appointment set ratios to identify areas for improvementDevelop and implement effective appointment setting strategies to generate qualified leads and maximize conversion ratesAnalyze lead sources and customer data to identify potential opportunities and target demographicsContinuously refine call scripts, lead qualification criteria, and outreach methods to improve results within the Sales Call CenterRegularly monitor call recordings to evaluate appointment setter performance, identify areas for improvement, and provide targeted coachingCollaborate with marketing teams to develop lead generation campaigns and nurture potential customersReport and attend weekly meetings to communicate key performance indicators and progress updates to Senior Call Center Management.**Proven experience managing a successful Call Center Sales Development, Sales Coordinator or Appointment Setting teamStrong understanding of sales principles, lead generation strategies, and customer relationship management3-5 years of experience in Solar/Construction Industry will be an advantageProficiency in Salesforce or other CRM systems and sales automation tools to track performance and manage lead flowAnalytical skills to interpret data, identify trends, and make informed decisionsAbility to adapt to changing market conditions and implement new strategies
Created: 2025-02-22