Service Coordinator

RESPONSIBILITIES:Communicate to the customer throughout the entire Installation processMonitoring the installation process from start to finish and update all parties who are involved in the process.Review Certificate of completion, invoice and ensure final payment from customerPREREQUISITES:Construction, building material or supply experience preferredWindow and door knowledge is highly desired.Customer service mindsetHas the ability to find solutions as issues come up.A take-action attitude with the ability to be accurate with details.Excellent communication skills - verbally and written.Preferred experience: Microsoft Outlook experience, Company Cam AppACCOUNTABILITY MEASUREMENTS:People skills to and professionally handle conflict with customers.Organization aptitude to manage the scheduling.Phone metrics- Service levelsOwnership- decision making ability for your projectsBenefits:401k/ 401K Matching- 50% up to 6% after 1 year of employmentProfit SharingInsurance (Medical, Dental, Vision)Life Insurance9 Paid HolidaysVacation/PTOTuition ReimbursementFlexible Spending AccountEmployee Assistance Program

Created: 2025-02-22