Account Manager

We are Evenly!Evenly is Orthodontics in-a-box for dentists. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry. Headquartered in the Washington D.C. area, Evenly is backed by the world's leading venture capital investors. We are committed to the highest standards of patient care and clinical expertise in each of the dental practices we support.About this JobAs an Account Manager at Evenly, you will drive sales of our orthodontic services through new business development, client consultation, client management, and revenue generation. You will be working with our dental practices to assess practice performance and help improve sales and service. This role will be based out of our Bethesda, MD corporate office, and may require occasional travel.What youll be **Oversee and expand a portfolio of both high-potential single-location practices and multi-location dental groupsBuild relationships with dentists and key decision-makers at dental practices via introductory calls, business reviews, and ongoing check-insManage new practice onboarding and track practice growth milestonesIdentify growth opportunities through ongoing customer interactions and develop an understanding of the practices business needs and goalsPrioritize and respond to account data triggersDevelop and execute strategic account plans to drive revenue growth and ensure customer retentionMonitor account performance metrics and identify retention risk accountsServe as a point of escalation when a practice encounters significant challengesPartner with cross functional teams including sales, training, customer support and operations to identify and resolve customer needs and challengesWhat youll bring2-4 years of experience in customer success, account management or salesExperience carrying a revenue target in a high-growth/fast-paced environmentStrong desire to build relationships with clients and develop a deep understanding of their business and objectives to provide best-in-class customer engagement and solutionsExperience in managing and mitigating churn riskExceptional problem solving skillsHighly organized and ** effective at managing multiple projectsExcellent written and oral communication skills with customers and colleaguesBachelor's degree or equivalent experienceWhy youll love working hereEvenly is an energetic and passionate healthcare company built by the same management team that created Bluemercury, one of the nations fastest-growing luxury retail chains. Evenly is changing how patients receive Invisalign orthodontic care. We put our dental practices and their patients first, and we love seeing the astonishing results our patients realize when they've completed their treatment. If you want to be a part of this success story, while changing people's lives for the better, we'd love to hear from you.

Created: 2025-02-22