Software Quality Assurance Manager

About the jobAbout Qualizeal:Qualizeal is North Americas Fastest-growing Independent Digital Quality Engineering Services company with a global headcount of 800+ Software Quality and Development Engineers. Trusted by 40+ global enterprises, QualiZeal has delivered over 200 successful projects"”in the areas of Quality Engineering, Digital Engineering, Advisory and Transformation, and Emerging Technology Testing"”earning an industry-leading client NPS score of 85. Founded on principles of delivery excellence, service orientation and customer delight, we are a fast-paced, culture-driven organization on a high-growth trajectory.Recognitions:· Great Place to Work Certified (2023,2024)· Major Contender in Quality Engineering by Everest Group (2023)· Economic Times Excellence Award (2023)· The Global Choice Award (2022)· NASSCOM Member· ISO 13485:2016 and ISO 9001:2015· Glassdoor Rating: 4.7Job OverviewWe are seeking a QE Transformation Leader with 15+ years of experience in Quality Engineering, with at least 8 years in a leadership role to drive and execute the Quality Engineering (QE) transformation strategy for our customer. This role requires a blend of technical expertise, leadership, and stakeholder management skills to ensure the successful adoption of modern QE practices. The ideal candidate will have deep knowledge of test automation, DevOps, CI/CD, test data and environment management, cloud technologies, and AI-driven testing while working in a multi-vendor ecosystem.Key Responsibilities:Lead the QE transformation strategy by assessing current maturity and implementing a roadmap for continuous improvement.Engage with key stakeholders (IT Directors, QE CoR Leads, Test Managers, Developers, DevSecOps Leads, and Test Automation Leads) to align on transformation goals.Evangelize a quality-first mindset, advocating for shift-left testing, DevSecOps practices, and continuous quality integration.Develop and implement test automation strategies using commercial and open-source tools (e.g., Tosca, Selenium, Playwright, Cypress, TestNG).Build and optimize CI/CD-integrated automation frameworks that support various testing levels (UI, API, Data).Oversee test data and environment management to ensure efficient and stable testing processes.Establish and track key quality metrics to measure transformation success and optimize testing efficiency.Collaborate seamlessly in a multi-vendor environment, ensuring alignment between different teams and service providers.Provide hands-on problem-solving support, guiding teams through QE challenges and fostering innovation.Ensure best-in-class test management processes, leveraging tools such as Jira/Xray, TestRail, and other ALM platforms.Stay up to date with cutting-edge QE concepts including AI-driven testing, cloud-based testing, and DevOps practices.Key Skills & Qualifications:Strong communication and coordination skills to manage cross-functional collaboration.Proven leadership experience in driving large-scale QE transformation initiatives.Excellent stakeholder management with a strong customer presence.Deep expertise in modern QE concepts, methodologies, and best practices.Hands-on experience with test automation tools such as Tosca, Selenium, Playwright, Cypress, and API testing tools like Postman.Solid experience in shift-left testing, CI/CD integration, and automation strategy development.Proficiency in test data management and environment management strategies.Ability to work effectively in multi-vendor environments, fostering collaboration and driving QE excellence.Nice to have: Cloud testing experience and GenAI-driven QE solutions.Strong DevOps skills, ensuring seamless integration of QE into CI/CD pipelines.Deep understanding of quality metrics, measurement techniques, and continuous improvement frameworks.Expertise across various testing levels: UI, API, data testing, unit testing, and static code analysis.Hands-on experience with project and test management tools (Jira/Xray, TestRail, Azure Test Plans, etc.).Proficiency in development testing practices (unit testing, static code analysis) to enhance quality at early stages.Preferred Experience:15+ years of experience in Quality Engineering, with at least 8 years in a leadership role.Proven track record of leading QE transformations in large enterprise environments.Strong experience working in Agile, SAFe, or DevOps-driven organizations.Certifications such as ISTQB Advanced, SAFe Agilist, or DevOps certifications are a plus.Nice to Have: P&C Insurance domain knowledge

Created: 2025-02-22