Account Manager

Work for a Fast-Growing AI Startup at the Forefront of Technology and Business InnovationAbout UsFounded nearly a decade ago by recognized experts who have built globally adopted enterprise AI systems, digital policy, and high-speed trading platforms, PDS provides the only market-validated, commercially available, end-to-end AI IP licensing & settlement solution. Our users include Fortune 1000 customers across a wide range of industries, including major book publishing, music and digital media enterprises.SummaryWe are growing our core business team and are looking for ambitious Account Managers to strengthen client relationships, drive revenue growth, and help shape the future of sustainable use of AI in our society. This is an opportunity to work for a high-energy team where your work directly impacts the company's success. If you're a detail-oriented, clear communicator with a passion for keeping up with the latest in technology and thrive when interacting with executive and senior-level customers, we want to hear from you.What You'll DoOwn client relationships- Be the primary point of contact for a subset of our growing customer base, ensuring long-term client satisfaction and retention.Grow revenue- Identify and nurture strategically relevant leads and partnership opportunities, working closely with the broader business team to execute strategic growth initiatives.Be a trusted advisor- Gather feedback, troubleshoot issues, and collaborate with the product and tech team members to improve our service offerings based on real user needs.Negotiate and renew contracts- Lead the proposal writing process and proactively manage renewals (and upsells, where applicable) to secure long-term, mutually-beneficial partnerships.Track and report key metrics- Monitor account performance, customer engagement, and revenue impact.What We're Ideally Looking For2-5 years of experience in account management, contract management, customer success, or sales or customer success engineering at a SaaS, tech, or high-growth startup.Proven ability to manage Fortune 1000 executive level client relationships and drive revenue growth.Strong communication and problem-solving skills.Experience working with CRM tools (from spreadsheets to Salesforce).Ability to thrive in a fast-moving, results-driven environment.Passion for technology, customer success, and business strategy.If one or two of the above criteria don't apply, please consider applying nonetheless and tell us what makes you a great fit for us. Why Join Us?Career Growth- Be part of a high-growth AI startup with room to grow into leadership roles.Impact & Ownership- Shape the future of a company and customer AI products and success.Team- Work with AI and Business experts in a dynamic, collaborative, and supportive team.Hybrid Work- Work from our offices in Winsted, CT, NYC possible, remote 1-2 days a week.Competitive Start-up Compensation- Base + performance bonuses.Ready to grow your career at a high-impact startup? Apply with a resume and short motivation statement now!

Created: 2025-02-20