Field Services Engineer

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.This field service engineer role will cover the Southeast region. The person can be based in Georgia, Alabama, North Florida, Tennessee or South Carolina. There will be regular travel to the company headquarters in Alpharetta, Georgia. **Implement the global Product Group / Home targets and guidelines in the Regions tosecure development and management of competitive product and process solutionsProvide technical and technological Service for related productsProvide on-site technical Services based on minimum 50% of the active working time.Manage Service Jobs and specific tasks in Capital jobs. Planning and preparation for thejob, co-ordination with the customer before, during and at hand over when job is finalized.Support project management and order execution with on-site Service activities andmanagement for respective products;Perform technical Services (on-site, mechanical and process) for the respectiveproducts, including inspections, start-up Services, troubleshooting, audits and installation.Safety review and safety planning for each job before job starts.On-site Service job planning (technical, resource, manpower, etc.Create and issue reports of all Service activitiesCooperate in claim management for projects in executionData collection for production lines, own & competitor equipment (collection of own andcompetitor data like installed base, manuals, drawings, project and operational data)Technical support for back office and in-house salesProvide sales support (customer meetings & visits, presentations, mill visit reporting)SUPPORTING **Cooperate and contribute (globally) in the innovation and development **** supportproduct management.Contribute on input for sales & marketing material and internal & external training.If needed prepare purchasing requisitions with required drawing and specificationpackages for purchases.Communicate and coordinate as required with equipment supply vendors throughout theproject.Participate supplier control activities for schedule and quality compliance

Created: 2025-02-20