Quality Assurance Supervisor

ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, LOréal, Pepsi, Henkel, Chobani and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability.We have an opportunity for a Quality Supervisor at our Marked Tree, Arkansas plant. The ideal candidate will coordinate and supervise all Quality Assurance activities in Production and in Laboratory to assure exceptional quality product is delivered to the customer. Ensure that production process output is in compliance with customer expectations. Responsible for assisting Plant/Operations Manager with quality related communication to customer.What Can You Expect From ALPLAHealth and Wellness Care Program- BenefitsChild Care BenefitsDependent Care Cost Savings ProgramRecognition programs; Promotional opportunities401K Retirement Plan and excellent Matching PlanMedical, dental, vision planEducation assistance program/tuition reimbursementShort term, long term and life insurance paid by ALPLAPaid vacation; paid holidaysWhat You Will Enjoy DoingEnsure production compliance with all internal, customer and regulatory bottle and packaging specifications.Measurements and Testing Measures, records and reports dimensional, functional and visual attributes per internally specified requirementsMaintains optimum performance and internal calibration checks on quality related equipment and schedules calibration of equipment requiring outside calibrationMaintains measurement database integrityCustomer Relationship Management regarding Quality issues Works with production and customer to determine optimized process settings to assure specified requirements are met (specifically during sampling and product qualification process)Hosts periodic customer visitsManages customer complaint process under the supervision of the Plant/Operations ManagerQuality System Ensures compliance with all ISO and customer/external audit requirementsPrepares and successfully completes auditsDocumentation Maintenance of customer product specificationsDevelopment and maintenance of all internal bottle and packaging specificationsMonthly reporting of quality data per documented corporate procedures in emisOwner of Root Cause Analyses Process by involving relevant departments in developing appropriate corrective action responseDocuments and reports all supplier quality related issues per documented proceduresControls and reports all nonconformance product per documented proceduresEnsures completion of all customer required testingReports production quality through Certificate of Compliance as specified by customerMonitors on-line testing through daily checks of SPC data entry of Machine OperatorsResponsible for promoting quality mind set in all plant employeesResponsible for the control & coordination of rework with production of all nonconforming productColor of bottles Responsible for color matching at each start up of bottle moldResponsible for obtaining & maintaining customer approved color samples for each bottleResponsible for Production Mold Book ProcessEnsures that a signed acceptable color sample which has been compared to approved customer sample is provided for production line at each start up by Quality TechnicianTrains and supervises all personnel performing quality testing within the quality lab and on the production floorLeading the Team Regularly scheduled quality staff meetingEnsures team works together as efficiently as possibleCorrectly records time and attendance of teamRecruits (with support of Management) and HR new employeesPerforms disciplinary actionsPerforms annual Performance Evaluation for quality lab technicians under guidance of Operations Manager / Plant ManagerAssesses training needs of staff and ensures execution of trainingWhat Makes You GreatPerformance Measurements:ISO CertificationCustomer and external auditsPerformance level of all quality employeesEducation/Experience:Min 2 year Degree(Associates) in related field or equivalentExperience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment and with Coordinate Measuring Machine (CMM)Minimum of 1 year supervisory experience required, preferably in manufacturing environmentQualifications/Skills:Computer literate (Excel, SPC data base, Word)Ability to work well with other departmentsAble to handle multi-task environment with good organizational skillsALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ALPLA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ALPLA will not tolerate discrimination or harassment based on any of these characteristics.Immigration sponsorship is not eligible for this role

Created: 2025-02-20