Territory Sales Consultant

Position OverviewThe Territory Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% "Very Satisfied" customers, growth as measured by market share/net sales and profitability.The Territory Sales Consultant's (TSC) primary duty is outside sales within their assigned market. The TSC is required to:Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.Independently set their own work hours.Responsibilities & Accountabilities:Achieving individual sales and customer satisfaction goals and objectivesNetworking, lead and referral generationActively represent Pella at company sponsored events, professional group's invitations to discuss and/or present Pella products, trade association meetings and/or builder home showsGenerating sales by acquiring new customers while building loyalty within existing customer relationshipsResponding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issuesMaintaining exceptional level of expertise of products/services relating to Pella's customers, as well as staying abreast of the competitive landscapeStriving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customerEnsuring quotes and orders are accurate following company sales procedureEducating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applicationsLeveraging other Pella team members/departments to assist with specific product requirementsThanking clients and encourage a continuing relationship by acting as their central point of contactUnderstanding of and adherence to the Trade Selling Process in all aspects of sales related interactionsCollaborating with the O perations teams to ensure successful after sale service requirements and installationsInteracting with Account Receivable department to address any potential billing/payment issues of customerStrong CRM systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customersOccasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends Skills & Knowledge:Able to develop partnerships with other businesses that serve the same customersProvide superb customer service and generate referrals from one customer to othersCreate a sense of trust and reliability with customersSkilled at relating to a variety of customers- balances poise and integrity with a service mentalityAble to negotiate, build value and address objections towards closing a saleWork collaboratively with Pella team members and customersEnjoys working in fast-paced environment with a high sense of urgencyStrong problem-solving skillsEnergized by meeting and engaging new people, skilled networkerDemonstrates confidence balanced with humilityTenacious, able to persevere through sales challenges and setbacksDemonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be availableExcellent influencer- can sell something new, shift paradigms, convey the value propositionSeeks out internal experts and utilizes their knowledgeAble to accurately read, interpret and take-off blueprintsAdaptable to changing processes and prioritiesWorks well without close supervision but always keeps their manager informedFocused on details and follow throughProficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applicationsQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceBachelor's degree (B. A.) from four year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual's motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.Language and Communication SkillsAbility to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.Professional SkillsMust present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.Reasoning AbilitiesAbility to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.Physical DemandsWhile performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.TravelThe vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.About Pella CorporationAs the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you're most proud of "” that's why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. 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Created: 2025-02-20