Copywriter

Job TitleCopywriterAbout OXThe Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OXs human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.Position DescriptionAs a Copywriter at OX, you will serve a dual role crafting both UX-focused content for digital experiences and compelling brand copy that drives engagement. Youll be responsible for creating clear, user-centric interface content while also developing distinctive brand voices that resonate across all touchpoints. The ideal candidate expertly balances writing for utility and emotion - able to simplify complex user flows with clear microcopy one moment, then craft memorable campaign messaging the next. Youll work closely with experience designers to ensure content enhances usability while maintaining brand consistency, and with creative teams to develop distinctive brand voices that come alive across platforms.Responsibilities & DutiesWrite and optimize content for digital experiences including websites, apps, and products - focusing on clarity, usability and conversionDevelop brand voices, messaging frameworks, and copy guidelines that bring personality to every touchpointCreate compelling marketing copy for campaigns, social media, emails, and other brand communicationsPartner with UX designers to architect content strategy for seamless user experiencesWork with creative teams to ensure copy maintains brand voice while serving user needsLead content audits and develop content models that scale across platformsProvide strategic guidance on content hierarchy, navigation labels, and interface copyCraft presentations and documentation to articulate content decisions to clientsOther duties as assigned by your managerRequired Experience3-7 years experience writing for both digital experiences and brand communicationsProven ability to write clear, effective UX content and interface copyStrong portfolio demonstrating both functional experience writing and emotional brand copywritingExperience developing voice and tone guidelines and messaging frameworksUnderstanding of UX/UI best practices and how content shapes user experienceExpertise in content strategy, information architecture, and content modelingExcellent grammar, editing skills, and attention to detailExperience writing for diverse audiences across multiple channels and platformsAbility to adapt writing style for different brands and contextsStrong presentation and documentation skillsApplication RequirementsResumePortfolio showcasing both content and brand copywriting workWriting samples demonstrating: UX writing (app flows, interface copy, etc.), brand voice development, marketing campaign copy, long-form contentLocation Chicago / HybridOX DE&I StatementKnow Better. Do Better. Be Better.At The Office of Experience, we design experiences for people. All people. To ensure we deliver on that promise, we must widen the aperture of truth. That means having a diversity of voices at the table as we set out to create the most relevant and meaningful experiences possible. We are committed to hiring a diverse set of people, minds, experiences, and perspectives. We are committed to creating an equitable environment to ensure all our people have the support and opportunity they need to succeed. And we are committed to fostering an inclusive organization built on a foundation of trust as we create a culture that is fearless, collaborative, and embraces life.

Created: 2025-02-19