Jewelry Sales Associate

**Sales Associate - permanent/full-time positionWest Village Shopping Mall, Dallas TX$21/hr + bonuses + benefitsThe ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Dallas, TX showroom location.What you'll *Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality productProactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.Call customers to confirm showroom appointments and answer any pre-appointment questions.Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.Open and/or close the showroom and waiting area.Use our ERP system to manage your tasks and communicate cross-functionally.Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.What You ****A passion for the customer. You don't just like to help - you go above and beyond to provide the best possible experience to each customer that comes through the door.A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets.It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise.Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!Seniority LevelEntry levelIndustryStaffing and RecruitingEmployment TypeFull-timeJob FunctionsSalesSkillsJewelrySales PerformanceProduct KnowledgeLead

Created: 2025-02-19