Learning & Talent Development Specialist

Reporting to the Manager, Learning and Talent Development - PHA University, the Learning and Talent Development Specialist assists the Manager by coordinating elements of the Authority-wide learning and development strategy. The Specialist delivers talent management programs, coordinates training, works with PHA leaders to build internal performance capacity and coordinates the performance evaluation processes. The Learning and Talent Development Specialist - PHA University also performs other duties as assigned.Essential FunctionsCreates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customersCreates and/or acquires training procedure manuals, guides, and course materialsConfigures, administers and maintains the Learning Management System (LMS) platform, including researching and resolving of LMS issuesDevelops unique training programs to fulfill workers' specific needs to maintain or improve job skills/performanceDevelops training procedure manuals, guides, and course materialsEvaluates, monitors, measures and reports learning and development activities to promote continuous improvement through assessments, surveys and feedbackTracks and reports key metricsCoordinates the Education Assistance ProgramOrganizes training venues and logistics necessary to achieve efficient training attendance and deliveryPerforms other duties as assignedRequired Education and ExperienceBachelor's degree in a related field and a minimum of three years of directly related experience; experience creating learning content; demonstrated experience devising learning and development initiatives aligned to organizational objectives and priorities; an equivalent combination of education and experience may be considered.Required Knowledge, Skills and AbilitiesStrong program/project management skills and experienceDemonstrated ability to successfully facilitate and oversee diverse learning and professional development programs with an ability to quickly gain credibilityWell-developed interpersonal, verbal, and written communication skills.Ability to adapt to changing conditions while maintaining a high degree of program delivery and program alignment with strategic objectives and organizational priorities in mindDemonstrated commitment to customer service excellence, innovation and continuous improvementExcellent presentation and interpersonal skillsSelf-directed and self- managed with the ability to independently fulfill job dutiesLicense RequirementsA valid driver's license is requiredAbout the Philadelphia Housing Authority (PHA)Established in 1937, and with an employment workforce of over 1,100, the Philadelphia Housing Authority is a municipal agency providing public housing services to over 76,000 residents in the city of Philadelphia, Pennsylvania. Financial support for Authority operations and capital needs comes primarily from rent payments and subsidies provided by the U.S. Department of Housing and Urban Development (HUD). PHA is one of a very select group of housing authorities across the nation that has attained Moving to Work (MTW) status. This designation allows housing agencies the opportunity and flexibility, on a local level, to develop and implement innovative housing and self-sufficiency strategies to benefit public housing residents and Housing Choice Voucher Program (HCVP) participants.It is PHA's policy to serve our customers without regard to race, color, religion, national origin, ancestry, age, sex, sexual orientation, having AIDS, physical handicap, or disability.PHA is an equal opportunity employer and makes all employment decisions on the basis of individual qualifications without regard to race, creed, color, sex, sexual orientation, gender identify, pregnancy, national origin, ethnicity or ancestry, religion, age, disability, citizenship, marital status, military or veteran status, genetic information, or any other protected characteristic.

Created: 2025-02-19