Associate Account Manager (27626)

Are you interested in doing work that matters every day with an organization intentionally building and living out a values-driven team culture? Dahl Consulting is currently partnering with a leader in the insurance industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Associate Account Manager for a permanent position! Interested? Get more details below.Worksite Location: Mendota Heights, MNCompensation: $23.56-$26.44 per hourWhat you'll do as the Associate Account Manager:Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner Timely and accurately process policy changes including mortgage changes, auto and property additions and deletions, address changes, and more Handle all cancellations with care, with adherence to E&O guidelinesAnswer questions regarding all lines of coverage, and assist with plan and/or carrier changes, claims, and billing Review current insurance programs offering the right coverage at a competitive priceSupport Risk Advisors by exercising independent judgment and discretion to: Evaluate and process client requests to ensure appropriate coverage is met Resolve inquiries on service problems, billing, and claims to ensure client satisfactionWork collaboratively on a team to monitor and complete tasks in different workflows including, but not limited to shared email inboxes, phone ring groups, and the agency documentation systemSchedule, attend, and participate in personal lines meetings, training, and classes Develop and maintain positive and effective relationships with partner insurance carriersWhat you'll bring to the Associate Account Manager role:A combination of education and experience generally attained through a high school degree, bachelors degree, and a minimum of 3 years customer service experience Willingness to obtain an insurance license Demonstrated success in customer service Excellent oral and written communication skills Strong attention to detail with organizational skills, demonstrating the ability to prioritize tasks effectively Self-starter who takes initiative to identify problems and lead by exampleAbility to work in a fast-paced environmentProficiency in Microsoft Office suite Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with the next steps! As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!This company offers a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. Team members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

Created: 2025-02-19