Senior Application Support Engineer

6+ month ContractHybrid Schedule - 4 days in officeJOB SUMMARYThis position requires a highly motivated and skilled Operational Technology (OT) Engineer with a strong foundation in backend enterprise design architecture and a passion for industrial automation technologies. Responsible for monitoring, supporting, and deploying SCADA and industrial automation applications in a standardized manner and providing enterprise-level data integration and visibility.Essential Duties and Responsibilities· Digital Enterprise **o Participate in designing and implementing digital transformation strategies within the OT domain.o Develop and maintain OT system architectures aligned with enterprise-wide IT and business objectives.o Evaluate and recommend new technologies and solutions to enhance operational efficiency and productivity.· Cloud *o Design and implement cloud-based OT solutions (e.g., cloud-based SCADA, edge computing, data lakes).o Ensure the secure and reliable operation of cloud-based OT systems.o Collaborate with IT teams to integrate OT systems with cloud infrastructure.· Data *o Develop and implement data integration strategies to connect OT systems with enterprise data systems (e.g., ERP, MES, data warehouses).o Design and implement data pipelines for real-time and historical data collection, processing, and analysis.· SCADA and Automation *o Maintain a working knowledge of SCADA systems (e.g., Ignition).o Work directly with existing SCADA Engineers and Industrial Automation department.o Participate in designing, implementing, and commissioning new automation projects.· Okta *o Integrate Okta into OT systems to enhance user authentication, authorization, and access control.o Manage and maintain user identities and access privileges within the OT environment.· Application Supporto Processes highly complex help desk tickets passed on from ITSC. Provides highly complex functional support of applications, isolates issues, and distributes ticket to the appropriate team for resolution.Knowledge, Skills, and Abilities· Knowledge of deploying and supporting Industrial Automation Ignition and VTScada platforms at multiple physical locations in an enterprise.· Experience with remote equipment network connectivity, WAN connectivity, cloud-based data storage, servers, and load balancers.QUALIFICATIONSo ** Bachelors Degree (accredited) in Computer Science, or related fieldo ***** 5+ years - Five or more years of experience in Inductive Automation systems.o Experience with cloud computing platforms (AWS, Azure, GCP) and cloud-based OT solutions.o Experience with database design, construction, and supporto Experience with data integration technologies (e.g., APIs, message queues, data streaming platforms).o Experience with industrial communication protocols (e.g., Modbus, UPC-UA, Profibus, Ethernet/IP).

Created: 2025-02-19