Sales Engineer

This position is responsible for supporting Business Development/Sales functions, creating detailed proposals, negotiating contracts, managing key customer accounts, acting as liaison between commercial and technical teams, researching new market opportunities, attending and helping to conduct trade shows, and other tasks as identified. The job may require occasional travel both domestically and internationally.Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Develop a sufficient understanding of Sapphire technologies and be able to articulate the value proposition of our productsPrepare short proposals and quotationsProcess customer purchase orders, as neededQualify leads and be able to present the value propositionDevelop a sufficient understanding of our costing tools to assess project costsContinuously monitor and share information internally on competitors to ensure Sapphire's offering maintains its competitive positionProvide management team with relevant sales/service reportsDrive customer-focused solution sales processesCompetenciesTo perform the job successfully, an individual should demonstrate the following:Analytical - Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design work flows and procedures.Business Acumen - A positive attitude and professional image with impeccable business ethics. Driven, passionate, and results oriented.Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information; skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics.Achievement Focus - High level of drive, energy and initiative, capable of working effectively with minimal guidance. Self-starter, who takes initiative, co-operates with and leverages internal resources. Well organized and capable of establishing and maintaining proper priorities. Focus on results rather than activities.Communications - Express ideas and thoughts verbally; express ideas and thoughts in written form; exhibit good listening and comprehension; keep others adequately informed; select and use appropriate communication methods.Customer Service - Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance; Meet commitments.Language Ability - Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.Mathematical Ability - Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer Skills - Proficiency in the Microsoft Office Suite with an emphasis on Word, Excel, Power Point and Outlook is expected. Excellent communication skills are a necessity."QualificationsMinimum of 5 years of technical sales experience selling solutions to various industries within the same jobAble to dig deep and ask the right questions to understand and categorize the true needs and wants of customersCapable of conceptualizing and articulating problem statements and solutions internally and externallyAble to identify the value of our technology for the customer's process/equipmentAbility to evaluate, prioritize and pursue opportunitiesEngineering degree - electrical, mechanical, industrial, chemical, etc., however no direct engineering work experience necessarySelf-driven and goal-drivenPersuasive and persistentSolid communication skills, written and oralProven track record with cross-cultural engagementNice to HaveExperience with application engineering or sales in a turbomachinery companyExperience with application engineering or sales in a clean energy companyAptitude to learn technology from an application perspectiveExperience working in a small to mid-size company, where the business development efforts of one or two individuals are very impactful, positively or negativelyExperience with Salesforce or other Customer Relationship Management (CRM) systems"The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Created: 2025-02-17