Senior Account Manager

Hybrid Digital is an eCommerce apparel company located in Lewis Center. With over 40 years of industry experience, Hybrid Digital has cemented itself as one of the most dependable and trusted sources for on-demand print and fulfillment.The Senior Account Manager will own specific account(s) and is responsible for driving positive year-over-year growth by analyzing the business and working cross functionally with both internal and external partners. This individual is highly organized, analytical, and a team player who is passionate about ecommerce retail. What Youll DoAchieve company sales goals for owned accountsAccurately forecast sales based on account performance, customer trends and the retail landscapeAdjust strategies in real-time as needed. Partner with leadership team to identify the impact on the business and the needs of cross functional partners to support changesAnalyze account sales on a daily, weekly and monthly basisReport on performance of products and licensed categories; identifying hits and misses, opportunities for growth and white spaceBuild quarterly forecast for each account at the category and license level, ensuring alignment with broader company goalsMonitor and report on the performance of product categories and individual listingsMaintain an understanding of trends and consumer behavior to improve e-commerce experiencesCollaborate with Account Manager to plan assortments to drive incremental sales volumeWork directly with external Marketplace and Account partners to grow each account at a license and category levelWork with internal and external partners to promote listings and plan assortments to drive incremental sales volumeWhat Youll NeedBachelors degree in Fashion Merchandising, Marketing, Business, or a related field 5-7 years of experience in account management in apparel/fashionEcommerce merchandising experience a mustExperience with Microsoft Office Suite, including strong excel skillsExperience with frequent sales forecasting and budgetingStrong Experience with pricing and margin managementExperience in managing relationships with external partnersStrong analytical skills and the ability to interpret data to make informed decisionsExcellent communication and collaboration skillsAttention to detail and strong follow-up skillsIndependent thinker that takes initiativeHybrid Digital is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Created: 2025-02-16