Key Account Manager

Company DescriptionZonPrep is the largest Amazon FBA Prep focused 3PL in the country, with over 400,000 square feet in Georgia, providing full-service solutions for large Amazon sellers. At ZonPrep, our goal is simple - to save you crucial time and decrease overhead by handling your complex, tiresome FBA prep needs. We provide a vast list of 3PL services for Amazon FBA Sellers who specialize in private label, wholesale, and even online & retail arbitrage!Position OverviewIn this role, we are looking for a Key Account Manager that is highly motivated and data-driven to join our team. This individual will play a pivotal role in managing key client accounts, ensuring their success, and driving revenue growth. If you have a strong analytical mindset, excellent communication skills, and a passion for eCommerce, we'd love to hear from you!**Manage and build client relationship ensuring satisfaction and long-term success.Serve as the primary point of contact for daily inbound and outbound priorities and order tracking.Collaborate with cross-functional teams to deliver tailored solutions that align with client needs and business goals.Ensure timely resolution of client issues and maintain a high level of professionalism.Oversee day-to-day operations and workflows for a diverse portfolio of accounts.Manage complex problem resolution and strategic escalationsCreate, document and maintain client programs, processes, and procedures.**Full-time on-site McDonough, GA requiredProven experience in account management, logistics, or a related roleExceptional attention to detail and strong organizational skills.Analytical mindset with the ability to interpret data and drive strategic decisions.Excellent verbal and written communication skills.Ability to work independently and manage multiple priorities in a fast-paced environment.

Created: 2025-02-16