Shop Manager

The Shop Manager is responsible for overseeing the day-to-day operations of the repair shop, including assessing workflow to ensure appropriate assigning of work to mechanics, diagnosing complex equipment issues, ensuring quality repairs, managing parts inventory, maintaining safety standards and providing technical guidance to the team, all while prioritizing customer service and timely completion of repairs on company equipment. The Shop Manager will cultivate a team atmosphere and plan, direct and control the activities of the shop in performing repairs, including meeting time schedules, productivity levels and maintaining quality standards.Primary Job Functions:Manage employees, planning and scheduling their duties, assigning work, and following up on completion of assignmentsPerform safety inspections of equipment and prepare safety documents required by the Federal Motor Carrier Safety Administration (FMCSA), company and any other Federal, State or Local regulationInterpret work orders and technical manualsAssist in shop activities to include the repair/replacement of defective parts, components, or systems, including but not limited to ELD/Telematics systems, on-board camera systemsTest repaired equipment for proper performance and to ensure that the work meets manufacturer's specifications and legislated regulationsEnsure all service technicians are provided with the necessary tools to complete assignmentsMaintain up to date knowledge of all safety training, product offerings, and department goalsEnsure all company safety requirements are adhered to by service personnel.Quality control: Inspect completed repairs to ensure quality standards are met, including thorough testing and documentationComplete assigned work including the achievement of productivity goals and maintaining financial responsibility for terminal shop locationLead technicians to complete all training as requiredEvaluating performance and productivity of all service department personnelEnsure all administrative functions are completed in a timely mannerMaintain oversight of service shop and the facilities yardPerforms other related duties as assignedQualifications:Experience and/or EducationMinimum of 5 years trailer and heavy truck/equipment mechanic experience, or related fieldHigh School diploma and/or trade school completion in appropriate fieldSkills:Exceptional leadership and team management skills with the ability to motivate and inspire a diverse teamStrong communication and interpersonal skills, both with customers/vendors and internal teamsProblem-solving skills and ability to make quick, effective decisions.Strong organizational and time management abilities to handle multiple tasks and prioritiesAbility to work in a fast-paced environment and adapt to changing demands.Physical activities include walking, lifting, twisting, turning, climbing a ladder, must be able to lift 50 lbs, etcMay be exposed to loud noise, vibration, exhaust fumes, paint-dust, and other environmental conditions.Technical Knowledge:Knowledge of safe job practices & regulations related to OSHA, MSHA and DOT requirements.Proficiency operating modern maintenance technology/and time keeping systems, including Microsoft Office, Excel, Outlook, Teams, etc.Aluminum & Steel welding experience is a plusAdditional Requirements:Valid driver's license, CDL a plusPosition may require some local travel

Created: 2025-02-14