Inside Sales Representative

About UsSince 1921 The Chas. E. Phipps Company has helped contractors put work in place correctly and profitably by supplying high-quality, innovative products and equipment, technical expertise, and trusted service. Phipps distributes concrete accessories, concrete repair materials, sealants, and coatings to contractors so they can build or repair industrial and commercial buildings, infrastructure, concrete wearing surfaces, or the building envelope.Our MissionPhipps helps contractors put work in place correctly and profitably by supplying high quality and innovative products and equipment, technical expertise, and trusted service.Our VisionCustomers and suppliers will consider Phipps to be a first-choice distributor of high quality and innovative construction products and equipment. Phipps also will provide employees with the opportunity to have a fulfilling work experience.Job DescriptionPhipps is seeking an Inside Sales Representative to join our team at our Cleveland location. As an Inside Sales Representative, you will engage with our customers in person and over the phone through technical selling and problem solving by offering solutions through our diverse line of products and equipment. Our continued education process will help maintain a high level of product and equipment knowledge that will provide customers with reliable information on product and equipment specifications. ResponsibilitiesBring value to customers to help them be successful; must enjoy working with people and have a desire to meet and exceed expectations.Understand the products we sell and make recommendations to contractors based on application and jobsite conditions.Leverage products and equipment to find creative solutions to assist contractors with their projects.Fast paced environment and ability to manage different projects at the same time.Keeping up to date on industry trends through networking, research, and constantly look for ways to improve.Key TraitsAbility to utilize ERP software (Epicor Prophet 21) - Will trainProficient in Microsoft Office programs.Ability to listen and ask questions to solve customer product questions.Relates well to others inside and outside of the organization; builds appropriate rapport; develops constructive and effective relationships. Good interpersonal communication both written and verbal.Background Desired (but not required)Experience in the construction industryPrevious inside sales experienceBachelor's degreeCustomer service experience

Created: 2025-02-09