Inside Sales Specialist

This position is part of Porter Teleo's Client Service team, which is responsible for ensuring client retention, and white glove service is at the foundation of all client interactions. The Inside Sales Specialist manages external client engagement, through phone & zoom calls, emails, and direct mailings.Reporting to the Director of Client Services, this team member will engage, reengage, and target existing and potential design professional clients. Success requires implementing strategic phone sales strategies, effective communication skills, and time management skills. The role requires extensive phone calls, zoom calls and email to clients that are not seen or met with in person. While this role is part of a client service team that is passionate about delivering white glove experiences, this specific role requires an experienced sales team member to further strengthen existing and build new client relationships to meet sales goals.Schedule24 hrs/weekWorkplaceKansas City MO/6-month training period in office/ hybrid potential after training periodYour ResponsibilitiesEngage in inside sales strategies to meet territory sales goalsFocus on inside sales phone calls for all current, new, and targeted clientsConduct weekly zoom meetings with purpose: sales, education, relationshipUnderstand customer's needs & project types, and identify sales opportunities in live conversation, proposing products and solutions to fulfill these needsImplement monthly/quarterly/yearly email campaigns with strategic data collection to analyze effectiveness of individual campaignsReceive weekly leads for new customers - target, engage, & register new clientsPorter Teleo expert on product, service, & experienceStays informed of current product launches, with a focus on product sales, education & servicesPrioritize and organize sales calls, activities, samples, registrations, follow ups, etc. via phone, email and handwritten correspondence in a timely and accurate mannerAssist designers with product choices; clearly explaining the unique features of all Porter Teleo products lines & patternsCollaborate with all departments: outside sales, client services & productionOther duties as assignedContributes to the development of the inside sales department strategy and goalsPerforms other responsibilities and duties as neededQualificationsExcellent communication & interpersonal skills, including verbal, written, analytical, and organizational skillsStrong voice and confident phone presence requiredAbility to talk on the phone & work on a computer for a prolonged amount of timeActive listening skills and relationship building skills and desireCan work independently and takes full ownership of role responsibilities and achievement of goalsOrganize workload and meet sensitive deadlinesEqual Opportunity StatementPorter Teleo is proud to provide everyone with an equal opportunity for employment. About Porter TeleoPorter Teleo is a luxury hand painted wallcovering and textile brand. At Porter Teleo, we're passionate about hand painted craftsmanship & luxury moments in design. We're also committed to white glove service for each of our clients. Our team is intentional, action-oriented and always striving for growth beyond the here and now. We're artists, advocates for our craft, experts in our field, and active listeners who provide real solutions for individual design needs. If you strive for excellence, and love the KC art culture, let's talk. 

Created: 2025-02-06