Personal Lines Manager

Director of Personal Lines About the **We are seeking a strategic and experienced Director of Personal Lines to lead and grow the Personal Lines department. This role requires a driven professional with a passion for leadership, operational excellence, and delivering an outstanding client experience. Youll oversee departmental operations, mentor team members, and help foster innovation and growth within a dynamic insurance environment.Key *Department * Oversee the Personal Lines department across multiple locations, ensuring smooth operations and team cohesion.Workflow * Develop, implement, and refine departmental procedures to improve efficiency and service delivery.Growth * Identify cross-sell and coverage expansion opportunities, contributing to departmental and organizational growth.Team * Mentor supervisors and account managers, fostering professional growth and a culture of collaboration.Performance * Track department performance against goals, generating reports and actionable insights for continuous improvement.Client * Ensure clients receive top-tier service through proactive support and tailored solutions.Relationship * Maintain strong relationships with insurance carriers and key stakeholders.Training & * Conduct regular training sessions on system tools and carrier resources to enhance team productivity.Recruitment & * Participate in hiring, onboarding, and training new team members to ensure cultural alignment and role readiness.Account * Step in to support key accounts as needed, demonstrating hands-on leadership.*Bachelor's DegreeAt least 5 years of leadership experience in Personal Lines insuranceProperty & Casualty LicenseStrong leadership, organizational, and interpersonal skillsEffective communicator at all levels of an organizationSelf-motivated with a proactive approach to problem-solvingCommitment to delivering exceptional customer experiences**$125K+ plus commissionWhy apply?Collaborative and inclusive workplace cultureFocus on work-life balance and employee well-beingComprehensive benefits package including health, dental, vision, and 401(k)Generous paid time off including vacation, sick leave, and holidaysProfessional development

Created: 2025-02-05