Account Manager
Tucker Parker Smith Group (TPS Group) - Culver City, CA
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Account Manager, Syndication Location: Culver City, CA (Hybrid) 6-Month W2 Assignment with potential to extend or convert) Pay: $29/HR On behalf of our client, a global leader in content creation, distribution, and syndication, we are looking for an Account Manager, Syndication, to join our team. This will support the Syndication team in a dynamic 6-month project where you will play a pivotal role.Position Summary: You will be assigned client and/or programing accounts, workflows and the digital/physical sales for assigned markets, including Syndication distribution as well as Free/Basic/Pay/VOD and other digital clients. Additionally, you should have robust knowledge and experience processing, coordinating and distributing syndicated television programming via satellite, terrestrial, tape and Store & Forward.Key Responsibilities:Client Communication and Servicing ActivityCommunicate with client stations, productions, and SPT Sales staff to address needs, build awareness of asset delivery, and understand client challenges.Analyze client/station contracts to fulfill obligations regarding materials (trailers, scripts, music cue sheets, metadata, and master materials), ensure delivery, and address contract-related issues with sales personnel, licensors, distributors, vendors, and internal SPE employees.Maintain servicing activity records for allocated territories on tracking systems and monitor delivery status.Evaluate quality management metrics (on-time delivery, rejection rates, and vendor performance) and recommend improvements.Materials Research, Preparation and Technical Activity Research library materials, inform clients of available assets, and provide manufacturing cost estimates for requested materials.Coordinate the delivery of video, audio, and CC/subtitle elements to digital inventories by managing availability, following up on missing elements, ensuring due dates are met, and updating clients.Address material delivery issues (e.g., rejections, delays, or shipping errors) by identifying root causes, implementing corrective actions, and optimizing processes.Resolve technical issues and incorporate emerging technologies to improve material preparation, servicing, and archiving processes.Vendor and Internal Communication Activity Prioritize work orders, negotiate delivery dates with vendors, enforce performance standards, and manage vendor performance.Ensure timely and accurate data entry in systems like HUB, Smart Engine, SPE Connect, Distribution Backbone, and GOLD.Collaborate with DCS internal manufacturing departments and vendors to ensure material delivery, address issues, and guide client delivery requirements (materials and timelines).Requirements3+ years of TV sales servicing experience Bachelor's degree in business related field Knowledge of: Material distribution and general sales servicing of syndicated television programming via satellite, terrestrial, tape and Store & Forward Knowledge of video / audio digital materials and tape formats. Please submit your resume in Word or PDF format to be considered.
Created: 2025-02-03