Human-Centered Design (HCD) Design Strategist VA

Job description: Capgemini Government Solutions (CGS) LLC is seeking a Human-Centered Design (HCD) Design Strategist in support of a Department of the Navy client undergoing a large-scale transformation. This role is an opportunity to apply and grow your skillset, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS 'capabilities. This is a hybrid role. Job Responsibilities: Own the design strategy, client management and communication efforts related to a portfolio of projects Work within agile cross-functional teams to capture key insights, pain points and opportunities for transformation of business processes, capabilities, systems and applications Help inform graphical depictions of relative content as it pertains to process improvement such as experience maps, personas, Insights reports or other graphical depictions to inform about current state. Visualize data and insights Ideate an optimized future state by formulating recommendations for improvements and increased efficiency. Conduct research and analysis Provide consultation to teams on Human-Centered Design strategies and methodologies Identify operational improvements based on research and analysis Identify customer desires and help elicit their requirements Evaluate success metrics Translate expertise into learning experiences to teach others how to fish Create compelling user interface content designs of the Navy Sailor user experiences across online and mobile devices Produce best-in-class content strategy and help shepherd it from concept through launch collaborating with multi-disciplinary teams, product managers and internal and external technology partners Prototype/draft rapidly and iteratively to identify experience issues and to drive toward elegant, simplified design solutions Help to establish and continually refine our client's business systems and processes that provide for agility, nimbleness and quality in meeting partner needs and designing successful digital channel solutions Leading the solution from Design point of view Responsible for creating estimates based on the solution provided, which should include user research, IA & VD Provide creative direction to the design team to align with the client expectations and vision of the engagement Presenting designs to the client, SPOC for all the UX queries of the client for the stakeholder engagement Use design thinking techniques and Agile processes to engage stakeholders, iteratively deliver, and pivot when needed. Conduct stakeholder analysis. Analyze the user experience, process, data/systems. Create visuals (e.g. Experience Maps) to show current state to include pain points, areas for innovation and processes to streamline. Conduct user research activities to gain insights into user needs, preferences, and pain points. Utilize cross-functional Integrated Agile Teams (MIL/CIV/CTR personnel) to engage with users; develop Epic stories, testable and verifiable requirements to inform design and prototyping, and test methods to verify requirements (a verification method for each unique requirement). Utilize best industry techniques (e.g. interviews, observations, functional/subject matter expert (SME) engagement). Required Qualifications: US Citizenship is required Must have an active DoD Secret Clearance Bachelors degree in relevant subjects, such as marketing, communications, or business. Minimum of 5 years of experience at a design consultancy 10+ years of experience in the relevant field Excellent analytical, critical thinking and problem-solving skills Ability to set priorities and adapt to changes in a quick, professional manner Experience in a government agency sector Experience working with the Navy or DoD programs a plus Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want | Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 95K -105K. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2025-02-01