Commercial Account Manager

Dimond Bros. is looking for a high-energy, self-motivated professional to join our Commercial Lines team!About the CompanyDimond Bros. Insurance has been in the business of helping people find insurance solutions for individuals, businesses, and government entities for over 150 years. Founded in 1867 in Arcola, Illinois, our small agency has grown to be one of the largest independent insurance agencies in the Midwest with locations across Illinois, Indiana, and Wisconsin. Our great people make Dimond Bros. a great place to work!Job OverviewSenior Commercial Lines Account Executives at Dimond Bros. Insurance work closely with Commercial Lines Sales Executives and our carrier partners in placing new business and servicing existing customers, while maintaining strong relationships with all parties involved.DutiesMarket new and existing business to carriers to provide insurance solutions both independently and in partnership with the Sales ExecutiveDevelop and maintain positive relationships with clients, partner carriers, and internal teamPartner with Sales Executives on new business and renewal strategy including participating in client meetings and carrier meetingsCreate professional Proposals and Renewal Summaries utilizing AMS360Review all documents for accuracy and completenessIssuance of complicated Certificates of Insurance, including contract reviewMaintain confidential informationKeep accurate and detailed records within the agency management systemUsing independent judgment and discretion to service book of business, including reviewing coverage and answering questions from the insuredProven understanding and following of SOPs and Best PracticesPromote excellent customer service throughout the whole companySkillsHigh-level of insurance knowledge with comfort in discussing coverage with underwriters and insuredsStrong PC skills, with the ability to effectively utilize the agencys management systems, Microsoft software products, and carrier resourcesAbility to work independently within a fast-paced, changing environmentPro-active, with the initiative to prioritize and meet deadlinesAbility to communicate professionally and effectively, both verbally and in writingExcellent interpersonal skillsHigh-level customer service, organization, and attention to detailAbility to function well in a high-paced, and at times, stressful environmentProfessional and positive attitudeTeam player that collaborates well with othersWillingness to be a mentor to other team members

Created: 2025-01-31