Strategic Account Manager

Hayes Locums is a physician and advanced practices staffing company delivering excellence in the healthcare industry since 2012. Our dedication to finding impactful healthcare professionals for hospitals and providing high-impact service has won the company high praise of "Best Places to Work" and the "Fastest Growing Staffing Company in the United States"- SIA.Hybrid work schedule: Monday - Friday, 9am - 6pm (1 remote day per week after the first 90 days and in good standing)Summary:This position will report directly to our Director of Strategic Accounts. We are looking for an individual who can further develop existing client relationships as well as establish new relationships through business development initiatives. The Strategic Account Manager goal will be to help drive the business growth at Hayes Locums and cultivate decision maker relationships. This position is pivotal in ensuring client retention, satisfaction, advocacy, and, most importantly, growth.Responsibilities: Help develop new client relationships and strategically grow existing partnerships.Work with existing clients to create strategic partnerships and further develop established client relationshipsOperating as the client consultant representative for single point of contact accountsAttending specialty team stand ups to partner with consultants and relay information on open opportunitiesGather pertinent information about opportunities, presentations, and answer questions to collaborate with consultantsInitiate client relationships by establishing an integrated network of communication and points of contacts for health systems through research, sourcing, and contacting new contacts by phone, email, or any other effective strategy that may develop new businessPartner with the Vice President of Business Development to generate new client accounts and contractsMaintain regular contact and site visits, when necessary, within assigned accountsRemain current on continuing education on new industry standards, trends, and rules concerning contractual language, specialty ratesAct as liaison between necessary departments to facilitate sales process and growth strategies to effectively meet our clients needsObtain intelligence and opportunities for growth through feedback and close relationships with decision makers at key accountsLocates or proposes potential new leads by contacting potential clients, discovering, and exploring opportunitiesPartner with the Director of Strategic Accounts to create, maintain, and address service quality concernsStrategize individualized account plans for expansion opportunities in collaboration with Director of Strategic AccountsFacilitate voice of customer reporting and applicable business reviewsEducation and Experience:Bachelors degree preferred. A combination of education and experience will be considered.Minimum of 3 years of experience in business development or outside salesPrevious experience in a metrics-driven environment with the ability to drive resultsProficiency with managing objections and high-level sales talk tracksAbility to utilize problem solving and critical thinking skillsStrong written and verbal communication skills, including presentation skillsAbility to work with cross-functional teams, collaborate, and build positive relationships

Created: 2025-01-28