Associate Client Director

Company DescriptionIndependent creative strategy, branding, and experience design marketing agency founded in 1986, Hyperquake operates in Cincinnati, Salt Lake City, and Brooklyn. Specializing in strategic innovation, branded experiences, and scaling organizations for growth, Hyperquake collaborates with startups to global enterprises to build ambitious brands and experiences.Role DescriptionThis is a full-time hybrid role for an Associate Client Director at Hyperquake in Cincinnati OH with some flexibility for remote work. The Associate Client Director will be responsible for business relationship management, account management, consulting, team management, and sales tasks to drive successful client outcomes and growth.ResponsibilitiesLeads and grows long-term relationship-based clients.Formulates relationships with key stakeholders and or decision makersDrives the planning and business development process with key clientsOversees fiscal well-being of these engagementsLooks for opportunities to improve Client relationships and grow accounts through strategic account planning and strong sell-in opportunitiesProactively identifies customer issues and implements "Corrective-Plan-Of-Action"Acts as primary client resources on highly critical or complex projects, as assigned by VP of Client LeadershipActs as primary client team resource for new project exploration, researching opportunities, developing RFPs, SOWs, etcAssigns client team resources (client managers/project managers) to new work as requiredProactively reaches out to personal contacts with business-building potentialAttains the desired performance results of the Agency with clientsAssisting with Hiring and training of assigned direct reports. Professionally develops them.Holds Client Management Team responsible for definable and measureable results on an on-going basis; includes holding direct reports accountable for meeting external and internal client deliverablesAssigns projects to specific Client Manager(s)QualificationsBusiness Relationship Management, Account Management, and Consulting skillsTeam Management and Sales skillsExperience in client-facing roles and providing strategic guidanceDemonstrated ability to lead and collaborate with cross-functional teamsStrong communication and presentation skills7 + Experience in marketing or branding industry is a plusBachelors degree in Business, Marketing, Communications, or related field

Created: 2025-01-19