Employee Benefits Account Coordinator

Account Coordinatorbenefitsone is a progressive employee benefits agency, located in Madisonville, Louisiana, dedicated to providing best-in-class service and products and creating customized solutions to reduce our clients' workload so they can focus on their business.Position SummaryPrimarily focused on providing support to Sales and Account Management team on activities related to marketing, sales, and service of client and prospective client accounts.May be responsible for service/claim issues relating to clients/accounts in order to assist client facing Account Managers/Producers with such things as service inquiries, claims, billing, and/or administrative issues.Will coordinate and communicate team workflow and scheduling to maximize effectiveness of team efforts toward relationship building and client retention.Staff at this level work under direct supervision and generally perform work for clients of low to moderate complexity, with little discretion or decision-making capability.Involves no client geared travel with minimal face-to-face client interaction.May ultimately be assigned direct responsibility over a small group of clients for hands on training purposes.QualificationsBachelors Degree preferred1 or more years of experience in Client Coordination and/or Claims ManagementLicense required (or willing attain license within the first 120 days of employment)Work TraitsExcellent verbal and written communication skillsKnowledgeable in Windows and Microsoft Office environment, including Word and Outlook. Microsoft Excel and knowledge of agency management systems or other client management systems is a plusAble to quickly determine critical issues

Created: 2025-01-15