Sales Associate (South Coast Plaza)

The Sales Associate role at Alexander Wang is a position at the center of providing an excellent client experience in Alexander Wang retail locations. The role is directly responsible for all selling components during client interactions. This is an exciting opportunity for a candidate who wants to be developed to lead a specific part of the business with passion and purposeful action, to positively impact both the financial results as well as the overall client experience of the store.This role is located at the South Coast Plaza location, which has a large volume of international clientele such as from the APAC region. We are looking for candidates that have proficiency in multiple languages, Mandarin/Chinese speaking is highly preferred.Key ObjectiveAct as brand ambassador consistently sharing and embodying the aesthetics of alexander wang. Proactive in acquiring and building a loyal client base through different touchpoints, services, and communication channels to ensure a fully immersive and authentic client experience.Responsibilities include but are not limited *****Able to execute Client Experience Expectations, ensuring brand's goals are met for every client interactionAble to manage client expectationsAble to learn and adhere to operational processesAble to maintain high level of energy from greeting customers, to discovering their connection to the brand, to styling the client appropriately across all categories to capturing meaningful data to build a return client baseMaintain clear understanding of new arrivals, best sellers and fit information to be able to advise clients quickly and knowledgablySupport all operational tasks as needed"”being a team player and assist with necessary stock receiving processes and maintain proper standards set by the Operations Supervisor when interacting with merchandiseSupport visual floor moves and maintain visual standards as neededAble to consistently meet monthly/quarterly/yearly sales objectives as determined by management and reach growth in sales YoYAbility to accurately collect customer data at Point of Sale in compliance with local/state guidelines and manage client communication appropriatelyQualifications/SkillsBachelor's or relevant degree preferred1-3 years of experience in sales or customer serviceexcellent communication skillsknowledgeable on trends and adept with stylinggenuine curiosity to build long term relationship with clientsexcellent storytellerstrong organizational skillsProficient in Mandarin/Chinese highly preferredExperience in messaging and media platforms such as WeChat, RedBook, Instagram, etc.We are an Equal Opportunity Employer M/D/F/VIn compliance with the California salary transparency requirements, the potential rate for this position is $22/hour, which represents a rate commensurate with experience, knowledge, and skills required.

Created: 2025-01-15