Merchloop.com Account Manager

Position: Account ManagerLocation: Las Vegas, NVReports to: Sales ManagerAbout : is a leading provider of innovative merchandise solutions, dedicated to delivering high-quality products and exceptional service to our clients. We specialize in creating custom merchandise that helps businesses promote their brand and engage with their audience effectively. We serve businesses with 50 employees all the way to Fortune 100 companies like Amazon, Google, Fidelity National Financial, Home Depot and more!Position Overview: As an Account Manager at , you will play a crucial role in driving our business growth by engaging with new prospects and nurturing relationships with existing customers. Your primary responsibilities will include conducting meetings with potential clients to introduce our offerings, understanding the needs and gaps of our current customers, and proposing new products and solutions to enhance their experience with .Key Responsibilities:Prospect Engagement:Schedule and conduct meetings with new prospects to present s products and services.Identify potential customer needs and tailor presentations to address those needs.Follow up on leads and inquiries to convert prospects into loyal customers.Customer Relationship Management:Maintain and strengthen relationships with existing customers through regular communication.Understand customer feedback and identify gaps in our services.Collaborate with internal teams to ensure customer needs are met and issues are resolved promptly.Solution Offering:Analyze customer feedback to identify opportunities for new product offerings and service improvements.Propose innovative solutions and products that align with customer needs and company capabilities.Stay updated on industry trends and competitor offerings to inform product development and sales strategies.Reporting and Analysis:Track and report on sales activities, customer interactions, and feedback.Provide insights and recommendations based on customer feedback and market trends.Meet or exceed sales targets and contribute to the overall growth of .Qualifications:Proven experience as an Account Manager or similar role in sales or customer service.Excellent communication and interpersonal skills.Strong ability to understand customer needs and propose effective solutions.Proactive, self-motivated, and goal-oriented mindset.Ability to work collaboratively with cross-functional teams.Familiarity with CRM software and sales analytics tools.Benefits:Competitive salary and performance-based incentives.Comprehensive benefits package including health insurance and retirement plans.Opportunities for professional development and career growth.Dynamic and supportive work environment.Work Hours:Full time / 40 + Hours per week. Must be flexible to work overtime, including evenings, weekends, and Holidays.Physical / Mental Requirements:Must be comfortable working in a cubicle with limited working space for long hours with the ability to remain seated at a computer terminal for extended periods. Extreme repetitive motion using keyboard, mouse, telephone. Must maintain professional, courteous demeanor during times when customers may be irate, impolite, and/or irrational. Must have the mental aptitude to excuse themselves politely and professionally from any conversation and contact a supervisor to defuse the situation. May be required to bend, reach, and lift to 30 lbs.Supervision Requirements:Not ApplicableDress Code:Business CasualPersonal Equipment:The company will provide a personal computer, workstation, office phone/headset, and standard office supplies.Work Environment Hazards:Work is done in an office environment and small amounts in the warehouse that requires frequent walking around the building.Join and be a part of a team that values innovation, customer satisfaction, and growth!Related keywords: account manager, sales, sales manager, managerJob Type: Full-timePay: From $55k - $80k Yearly

Created: 2025-01-14